South - Public Knowledge

Leigh Bolick MEd

Management Consultant

Charleston, SC

Since 2023, Leigh has been a management consultant at Public Knowledge®, specializing in programs serving children and families. She brings to the firm over 20 years of experience as a director in child care and early childhood education programs, optimizing state and federal policies, creating effective services for families, and developing and executing national initiatives. She received her M.Ed. in Early Childhood Education from the University of South Carolina. When not working, Leigh enjoys exercising, interior design, and working with rescue dogs.

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Shelby Zimmer MSW

Management Consultant

Atlanta, GA

Since 2022, Shelby has been a management consultant at Public Knowledge®. Shelby is a subject matter expert for child welfare projects and is currently a member of teams supporting work in North Carolina and Arkansas. She has over ten years of child welfare experience and was most recently responsible for leading all planning and implementation efforts related to the Family First Prevention Services Act in Georgia. Shelby received her master’s in social work from Georgia State University. When not working, Shelby enjoys sailing, team trivia, and walking with her dog.

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Noelita Lugo MSSW

Programs Practice Director

Austin, TX

Since 2022, Noelita has been the Programs Practice Director at Public Knowledge®. Previously, she served as a management consultant for two years. Noelita is responsible for providing support to and collaborating with clients to assess operations, gather information about root causes, and develop workable solutions to improve employee engagement and service delivery. Noelita has 20 years of experience in the Title IV-D (child support) program. She is a public policy, contract administration, and professional development expert committed to the principles of servant leadership and social justice.

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Magda Chavez MS

Management Consultant

Boerne, TX

Since 2017, Magda has been a management consultant at Public Knowledge®. Magda provides IV&V Services as a business analyst and project controller for the Maryland Medicaid Enterprise Systems Modular Transformation (MMT).

Magda has over 21 years of government services industry knowledge and in-depth working experience in the planning, design, development, and implementation of government systems with program expertise in Medicaid eligibility and enrollment, Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), child care, child support, Child Protective Services, Adult Protective Services, Public Health, and other government services. When not working, Magda enjoys doing yoga, cooking, and baking.

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James Butler CPIE

Management Consultant

Georgetown, TX

Since 2019, Jim has been a management consultant at Public Knowledge®. Jim has over 36 years of child support IT experience reviewing, managing, designing, or developing child support systems in CO, DE, MI, NJ, NM, TN, TX, WY, and improvements in 21 other States. He received his accounting degree from the University of South Dakota, is a certified process improvement expert, and was an 18-term board director of the CO Family Support Council. When not working, Jim enjoys genealogy, poker, and traveling the U.S.

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Lijun Chen Ph.D.

Management Consultant

Bogart, GA

Since 2021, Lijun has been a management consultant at Public Knowledge®. Lijun has 18 years of experience conducting policy research to improve the well-being of vulnerable children and their families in the U.S. and other countries. He has worked with various survey and administrative data sources from the child welfare systems of several states to generate research evidence. His research findings have helped inform policy and practice in improving the performance of child welfare agencies and providers in delivering quality services to children and families. Lijun received his Ph.D. in sociology from the University of Chicago. When not working, he enjoys gardening and hiking.

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Victor Sims PCC, LC, MBA

Management Consultant

Winter Haven, FL

Since 2020, Victor has been a Management Consultant at Public Knowledge®. Victor is a contributor on multiple projects ranging from New Jersey to Arkansas and provides insight as a Subject Matter Expert with his lived experience in the Foster Care System. He has a passion for developing a more equitable world by focusing on Diversity, Equity, and Inclusion in all settings. Victor has over 12 years of experience living in the system.

He has received the Casey Excellence in Children Award, the Reunification Hero Award from the American Bar Association, the Aspiring Legend Award from the Living Legend Foundation, the Treehouse Foundation’s Award for Re-envisioning Foster Care in America, and most recently, attained Life Coach and Leadership certifications.

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Tracy Malone MSW

Management Consultant

Saltillo, MS

Since 2018, Tracy has been a management consultant at Public Knowledge®. Tracy is responsible as the project manager for the North Carolina Department of Health and Human Services Comprehensive Child Welfare Reform project. She also serves as an implementation specialist with the Capacity Building Center for States for the Strengthening Child Welfare Services grant in Washington.

Tracy has over 30 years of experience in child welfare and spent 28 years with the Mississippi public child welfare agency. She received her MSW from the University of Southern Mississippi and is a licensed social worker. When not working, Tracy enjoys reading, singing, and spending time with her family.

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Robyn Large

Management Consultant

Rock Hill, SC

Since 1994, Robyn has been a management consultant at Public Knowledge®. Robyn is responsible for being the task lead with the employer services team with the Federal Office of Child Support Enforcement with 32 years of experience working with state, local, private, and federal child support programs. When not working, she enjoys long walks with her family and the furry family of beagles.

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Our Team: South

Leigh Bolick MEd

Management Consultant

Shelby Zimmer MSW

Management Consultant

Noelita Lugo MSSW

Programs Practice Director

Magda Chavez MS

Management Consultant

James Butler CPIE

Management Consultant

Lijun Chen Ph.D.

Management Consultant

Victor Sims PCC, LC, MBA

Management Consultant

Tracy Malone MSW

Management Consultant

Saltillo, MS

Robyn Large

Management Consultant