PK Learning: Communication

We offer unique learning and development opportunities to build the professional of today and tomorrow. For more than 30 years we have helped organizations overcome obstacles and manage change while making the most of available resources. Above all, we find inspiration in assisting others to see and reach their potential as professionals in their field.

We offer a wide variety of learning and development opportunities. We can provide in-person, online, and hybrid training solutions to provide the best possible learning outcomes. We began our learning service offerings with our tailored courses toward human services, child support, and child welfare professionals. Through all of our courses, we explore soft skills and technical skills to further your abilities to deliver services.

 


 

“We normally provide our training in-house but decided to try something different and bring in an outside expert. It was a great choice.”
– Jim Fleming (North Dakota Child Support Director)
Type
Communication, Conflict Management, Facilitation

Facilitation Skills for Effective Meeting Management

This interactive workshop focuses on building facilitation skills for internal and external meetings.

Communication, Customer Service, Relationship Building

Elevating Communication & Rapport Building Skills

As service providers assisting parents with complex and personal child support matters, child support professionals need good communications skills to reach, engage, and effectively help customers.

Communication, Domestic Violence, Safety

Domestic Violence

Child support professionals need effective tools to successfully assess domestic violence and related safety issues and then take appropriate action.

Collaboration, Communication, Negotiation

Collaborative Negotiation Training

This highly interactive distance learning course uses a combination of webinar-style live sessions and self-paced prework completed by participants to teach child support professionals negotiation skills.

Change Management, Communication, Human Behavior

Change Management for Child Support Professionals

This fast-paced, interactive course begins with a discussion of human behavior and change theory.

Communication, Public Speaking, Storytelling

Building Skills for Effective Presentations – Part 2: Story Telling & Presentations

This two-part course provides participants with the skills and practice they need to improve their presentation skills. Note that each part may also be delivered as a stand-alone session.

Communication, Public Speaking, Storytelling

Building Skills for Effective Presentations – Part 1: Engaging Your Audience

This two-part course provides participants with the skills and practice they need to improve their presentation skills. Note that each part may also be delivered as a stand-alone session.

Communication, Education, Leadership, Management

Adult Learning Principles

While it may not seem obvious, understanding how adults learn and process information can improve overall communication between supervisors and their staff, and between members of a team.

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