How to build stability in shifting circumstances.

Procurement is the foundation of keeping essential goods and services flowing seamlessly and vital systems up and running. Oftentimes, procurements involve large financial investments, complex regulations, and varied supplier relationships. Success depends on strong processes and the people who carry them out. When those people leave, the impact can be significant. 

The Cost of Turnover 

The impact of turnover in procurement roles runs deep: lost knowledge, delayed execution, and higher risk for critical errors. The deeper the knowledge required, the more irreplaceable the expertise is in roles where trust and continuity matter, such as requirements finalization, supplier negotiation, and compliance oversight; turnover can reverberate throughout the organization. 

We see the impact of turnover in two main ways:

• Loss of Institutional Knowledge: Departing staff take with them hard-earned insights into suppliers, pricing, risks, and internal processes that are not easily documented. 

• Strain on Time and Resources: New hires require time to ramp up. Steep learning curves cause delays with real operational consequences. 

How We Can Help Agencies Manage Turnover

While agencies cannot always prevent turnover, an investment in thorough project management and organizational change management when commissioning a procurement can make all the difference. Here at Public Knowledge®, we help scale resources to ease the burden on lean procurement teams and thread our project management and organizational change management methodologies into each phase. Our consultants bring deep expertise to maintain momentum and reduce risk, ensuring procurement processes run smoothly despite staffing gaps. We provide flexible, customized support tailored to your agency’s needs so your team can focus on mission-critical work with less stress.

Mitigating Risk Through Expert Procurement Support

We offer strategic services to navigate complexity and protect agency interests. Our team provides: 

• End-to-end procurement lifecycle support

• Policy expertise combined with efficient project execution, 

• Guidance on compliance, contract management, and supplier engagement
  
• Access to streamlined procurement support vehicles like NASPO ValuePoint PASS

 

With decades of public sector experience, we bring insight and confidence to complex projects, reducing costly missteps and aligning efforts with program goals. 

Your Partner in Navigating Turnover

Building resilience to navigate risk, complexity, and change starts with intentional investment in expert procurement support. We are here to help your agency maintain stability in critical roles.