We have been assisting the department of labor and workforce services agencies improve system development and service delivery outcomes for nearly two decades. Our vast knowledge has supported the transformation of these programs across the nation, including unemployment tax and benefit programs. We bring unique tools and deep expertise that informs our work. From advancing economic development efforts, financial independence, educational opportunities, or technical services to implement new systems, our solutions help you achieve positive outcomes.
Our consultants apply their broad subject matter knowledge and tested strategies to create successful change. Many of our consultants worked in state offices, and this hands-on experience lends credibility to our processes that are tailored to your project. We have provided QA, IV&V, software testing, and security-related services to state workforce agencies nationwide. Our clients trust our approach to systems implementation and seek our services for lasting improvement. We also deploy business process reengineering, organizational change, and training methodologies that include facilitation, coaching, visioning, assessments, analysis, and actionable recommendations and practical strategies. Our training practice employs adult learning principles, role-play scenarios, repetition, evaluation, and support for individuals.
have collaborated with Public Knowledge® for Workforce & Labor Services
of Firm Experience
Workforce and Labor programs throughout the nation at various levels are vital to economic advancement and community prosperity. We created a variety of approaches and tools to strengthen workforces, and change communities’ trajectory for decades to come.
State of Maryland Workers’ Compensation Commission Business Process and Technology Assessment Maryland partnered with Public Knowledge® to enable the Commission to deliver workers' compensation services to employers and injured workers.
Public Knowledge® assisted the Washington State Employment Security Department (ESD) improve the quality of the agency's new Unemployment Insurance (UI) tax/contributions system, by providing periodic IV&V reviews of project processes and artifacts.
Confident and competent child welfare staff are essential for child welfare agencies. Classroom training is often leaned on as a “quick fix” for performance issues, but, research indicates that the majority of learning occurs in practice and application of new ideas in the field.
Positive Outcomes Delivered.
We are ready to solve your tough problems.