DitDah™ Project Management Methodology

We are strategic partners with our clients. One of the most valuable ways we serve them is by being a trusted partner and respected advisor. We build the trust needed to make informed decisions and resolve issues quickly. We communicate clearly and regularly with a collaborative consulting approach involving the right people at the right time.

Internal and external stakeholders often have competing interests. We know that being able to solve the real problems our clients are facing means partnering with all project stakeholders, organization leaders, and staff to deliver the best solution and deal with emerging challenges.

As a strategic partner, clients can rely on us for the truth, for our realistic view of the situation, and for our ability to move to action.

Building and sustaining high-performing project teams is key to delivering quality services to our clients. Diverse teams make better project decisions and come up with creative solutions. We use participative facilitation methods and other collaborative tools and processes to build effective internal, client, and joint project teams.

We build strong teams by setting expectations that team dynamics are essential and sustaining teams over time by regularly checking in on team health. We also foster a team climate where the team members know that building relationships is intentional.  Within our teams, we collaborate strategically and find ways outside of direct project work to connect with our clients.

Project success is made up of individual contributions. Everyone on a project team adds value to the project and our firm. Our project managers and team members encourage the participation of everyone on the team and provide opportunities for each person to bring that value. We are constantly developing our knowledge and skills. Building personal capacity fosters innovation, creative problem-solving, and team effectiveness. We promote individual growth through regular feedback, coaching, mentoring, one-on-one meetings, and opportunities for professional development.

At Public Knowledge®, clients will see the difference in how our team members commit to full participation in teams and partnership with them to solve challenging problems.

A well-defined strategy and rigorous application of sound processes keep projects on track to achieve the desired outcomes. We engage in standard processes throughout a project. This means we utilize project management tools and standards to establish the infrastructure of our projects, allowing us to deliver on project strategy tactically.

We adapt our proven tools and techniques, rooted in the Project Management Body of Knowledge best practices, to meet each client’s unique needs through the lifecycle of the project, from initiating and planning to project lessons learned. The right project management processes can ensure that our clients’ strategic goals are met.

We will keep your project on track using data-driven monitoring, measuring, and reporting. This means we have a focus on performance, not just task completion. Tracking performance is essential to delivering the project successfully. We start by ensuring that what gets measured, tracked, and reported is aligned with our client’s desired project outcomes or what is most important to the client and project sponsors. This guides the process of identifying data used to measure progress. Once we understand the critical data, we develop the tools and methods to analyze the data, and then start tracking and analyzing.

Understanding impact helps our clients answer questions about how successful the project is, or what needs to be changed in the project to get to the anticipated and desired outcomes. Data is about managing expectations and helps support project decision-making for better outcomes.