Agencies face ongoing challenges connecting and collaborating to improve child support services. That gap can slow progress and leave families without the support they deserve.
The North Carolina Child Support Council Conference offers a space to bridge these divides. From August 20th to 22nd in Charlotte, Public Knowledge® (PK) will join the conversation around Celebrating 40 Years of Bridging the Gap, advancing communication, sharing knowledge, and building stronger services for children and families.
Child support agencies often struggle with outdated processes and complex operations that make it harder to deliver the support families need. These challenges can create barriers to effective service and slow progress toward meaningful results. For more than 35 years, PK has partnered with child support leaders to modernize systems and improve how they work. A key part of that effort is our market research and alternatives analysis. These structured approaches help agencies evaluate options, build alignment, and move from indecision to progress. By identifying and comparing potential solutions through clear, agreed-upon criteria, we help leaders make informed decisions that lead to lasting improvements for families.
Meet Our Team in Charlotte
Our team will be available to discuss how informed evaluations and collaborative decision-making can help modernize child support systems. By bridging the gap between vision and implementation, PK provides agencies with practical strategies and proven tools to deliver better results for families.
Linda Rhyne-McKinley, Management Consultant
- Over 24 years of experience in Human Services, with a focus on Child Support Services, change leadership, and organizational improvement.
- Experienced in adult learning, curriculum development, and managing training programs for over 130 child support professionals.
- Leads strategic initiatives that improve quality, performance, and collaboration across complex human services systems.
Margaret Ackerman, Client Success Consultant
- Over 9 years leading programs in child advocacy, domestic violence prevention, and rural community support.
- Provided support for statewide training, grant administration, and policy development initiatives in New Hampshire, Vermont, and Maine, improving interagency coordination and service delivery for vulnerable populations.
- Skilled in budget oversight, stakeholder engagement, and human-centered leadership.
Turn Insights into Action
Sound decisions start with a clear understanding of your options. We provide the research, evaluation, and facilitation needed to guide choices and keep initiatives moving forward. See how we can help you take the next step.