In this episode of the Igniting Impact Podcast, Stacey interviews Ralph Choate and Ron Puent. Ralph is the Chief Operating Officer and Medicaid Operations Office Director at the Colorado Department of Health Care Policy & Financing; Ron is the Systems Practice Director at Public Knowledge® (PK). Together, they discuss the procurement process for the new Colorado Benefits Management System (CBMS). Currently serving 1.7 million residents of Colorado and turning out $33 million in provider payments annually, the impact of this system is significant.

Internal values drive how we show up in the workplace. In Ralph’s case, as a Bicentennial Eagle Scout, the values of the scout law have followed him in his career. At its core, the impact of the Colorado Department of Health Care Policy & Financing is to ensure members can have easily and readily accessible services.

PK’s support is around procurement, planning, and visioning, making sure there is no disruption of service when this new system does go live. Tune in to hear more about Ralph’s vision for the new Colorado CBMS system, the process of navigating a diverse pool of stakeholders, the passion of those working in the public sector, and the secrets to building high levels of trust and teamwork.