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Rethinking What Works at WICSEC 2026

October 26, 2026

Venue: In-Person

Public Knowledge® (PK) will join child support professionals in Tucson, Arizona, for the WICSEC 2026 Annual Training Conference, October 26–30.

The realities facing child support programs are changing, from workforce demands to the continued modernization of systems and services. PK will be part of the conversation, learning from the people closest to that work and sharing perspectives from our own experience supporting public-sector programs.

Join PK at this Session

This Might Sound Bananas, But It Works

October 28
10:30 a.m.–12:00 p.m.

Presenters: Kathie Bohacek, Laura Van Buskirk, Matt Sautter, and Jonell Sullivan

Inspired by the Savannah Bananas, this session explores unconventional ideas that put people first and challenge familiar ways of working. Participants will consider how breaking from tradition could improve child support programs and help us better serve families.

Connect With Us at Booth #22

Visit Booth #22 to learn how we can improve your operations through business process redesign. Also, learn how collaborative negotiation training can strengthen problem-solving.

Our team looks forward to exchanging ideas and sharing approaches to program improvement and organizational change.

Jonell Sullivan

  • Brings 30 years of child support experience spanning program operations, legal compliance, and performance improvement.
  • Led Arizona’s service delivery plan for enhanced child support services and now supports modernization and procurement planning for state child support systems.

Jennifer Jennings

  • Partners with state and local agencies to understand their priorities and connect them with the right expertise.
  • Brings experience supporting modernization efforts across child support and other health and human services programs.

Positive Outcomes Delivered.

We are ready to solve your tough problems.