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Unintended Bias and Cultural Competence Course Now Offered Virtually

Unintended Bias and Cultural Competence Course Now Offered Virtually for Child Support Professionals

SILVER SPRING, MD., August 27th, 2020 – SLI Government Solutions (SLI) through the Center for the Support of Families (CSF) is pleased to announce the new online course “Unintended Bias, and Cultural Competence” made specifically for child support professionals. As a highly demanded course that has been traditionally delivered in-person, this online version is a custom-designed engaging multimedia learning experience that uses scenarios common in the child support program along with multi-choice questions to test retention.

Offering courses such as this online has been a goal of SLI’s for a while. We are excited that CSF has been able to translate one of their most popular courses to this new format and look forward to increasing the knowledge about this critical topic to child support professionals everywhere,” expressed SLI Government Solutions CEO, Steve Esposito.

Fostering cultural competence is essential to everyone, both personally and professionally. The topics discussed in the “Unintended Bias and Cultural Competence” course help the learner see the impact of unintended bias on child support cases and parents in the program while also promoting cultural confidence to address those biases and advance the child support program. Specific topics include:

  • The unconscious tendency toward bias that all humans have inherited through millennia of human development and enculturation
  • Explore specific types of bias with realistic child support scenarios
  • Discuss the impacts of bias in the lives of everyday people
  • Cultivate practices to improve child support programs with proven strategies

The “Unintended Bias and Cultural Competence” will be available to child support programs in October 2020.

To learn more about this and other professional development courses for Child Support professionals, please contact Kathy Sokolik ( or Diane Potts (

About SLI Government Solutions

SLI Government Solutions (SLI) is headquartered in Silver Spring, Maryland, with a proud portfolio specializing in consulting government agencies when building quality and innovation into their system implementations and program improvement initiatives. With experience in 37 States, currently, SLI has project locations in over a dozen capital cities. SLI is a consulting firm of experts who help federal, state, and local government agencies. Unique to SLI is their commitment to the use of a standards-based quality management methodology that has been proven effective in a wide range of system implementations and process improvement projects. SLI’s SQM3 methodology is ISO 9001:2015 certified.

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