Charlotte, NC
Since 2011, Andrew has been a management consultant at Public Knowledge®. Andrew is responsible for the employer services team where he serves as a liaison between states and employers, with 10 years of experience working with child support offices, courts, and federal organizations. When not working, Andrew enjoys time on the water with his wife.
Hampton, VA
Since 2021, Carrie ‘Ann’ Clements has been a management consultant at Public Knowledge®. Ann has been responsible for assisting with training, in the development of processes, procedures, and methods to manage child support cases in a manner that meets state/federal guidelines and project goals, and assisting with compiling, analyzing, and utilizing performance data to identify best practices, opportunities for improvement in processes, performance gaps, and training needs.
Ann has more than 25 years of experience in the child support program in both the state and private sectors. She worked for South Carolina Department of Child Support with 10 years of experience working with Florence regional office as a Specialist and in the privatized Horry Region Office as a supervisor and then as the program manager. Ann has also worked in Baltimore as the customer service manager in the Baltimore City Office of Child Support, program manager in the Virginia Office of Child Support in Hampton, and as a child support expert for the SC Systems. She has provided training in Maryland, Florida, Virginia, California, Washington, and North Dakota. Ann received her BS degree from Francis Marion University. When not working, Ann enjoys spending time at the beach.
Louisville, KY
Since 2019, Bonnie has been a management consultant at Public Knowledge®. She is currently a member of the team working in North Carolina to develop the state’s Child Welfare Practice Model and to develop and execute the state IV-E Prevention Plan. Bonnie is also working with Georgia and Mississippi to enhance and strengthen their Continuous Quality Improvement work.
Bonnie last worked in Tennessee as the Commissioner for the Department of Children’s Services. Bonnie holds a Master’s in social work for the Kent School of Social Work in Louisville, Kentucky.
Jackson, MS
Since 2016, Chris has been a management consultant at Public Knowledge®. Chris is responsible as the senior technical analyst for IV&V services for the South Carolina Member Management Replacement Project (MMRP) focusing on the enterprise. Chris has over 12 years of experience working in and for state government agencies as well as over 20 years of working in the IT industry. Chris received his BSBA in management information systems from the University of Southern Mississippi and is a certified Sitecore developer. When not working, Chris enjoys playing guitar and participating in Miracle League baseball with children who have special needs.
Raleigh, NC
Since 2009, Colin has been a Management Consultant at Public Knowledge®. Colin provides IV&V services on the Pennsylvania MMIS Modernization project. Colin has over 12 years of experience performing test management for large projects and 4 years’ experience providing IV&V for state projects.
Colin received his degree from Colorado State University and is a certified Project Management Professional and Certified ScrumMaster. When not working, Colin enjoys being outdoors and traveling.
Franklin, TN
Since 2019, Doug has been a management consultant at Public Knowledge®. He brings over 30 years of child welfare financing experience to Public Knowledge. He spent the last seven years as the Assistant Commissioner of Finance and Budget for the Tennessee Department of Children Services where he oversaw all financial operations of the agencies’ one-billion-dollar budget.
Doug is currently overseeing Public Knowledge®’s financing work in South Carolina, Mississippi, North Carolina and Missouri. He received his MS from Truman State University (formerly) Northeast Missouri State University). Doug lives in Franklin, TN and when not working, he enjoys playing golf and attending Belmont University basketball games with family.
Jackson, MS
Since 2017, Felix has been a management consultant at Public Knowledge®. Felix is currently the IV&V quality assurance manager for Maryland’s MMIS Modular Transformation (MMT) Project and the iQMS project manager for Oregon’s New Land Administration System project. He has 25 years of experience serving the technology needs of the private sector and public entities working with project management, software implementation and technology design.
Felix has an extensive background in strategic planning, process improvement and software development. He received his Bachelors of Science degree in Information Technology Management from Western Governor’s University, is a certified project management professional (PMP), and a certified scrum master (CSM).
Richmond Hill, GA
Since 2010, Ivan has been a management consultant at Public Knowledge®. Ivan is responsible as Senior Test Analyst for IV&V Services for Maryland on the MMIS Modular Transformation (MMT) Project and has over 11 years of experience working as a Test Manager, Senior QA Test Lead, Test Specialist, and 20 years of IT experience.
Ivan has a Bachelor of Science degree in Electronic Engineering Technology from Savannah State University. He also has certifications as a certified tester foundation level and Agile Leader (SSGI). When not working, Ivan enjoys fishing and going to the beach when he gets an opportunity.
Long Beach, MS
Since 2021, Jayne has been a management consultant at Public Knowledge®. She is responsible for providing coaching and support for leadership teams in three regions within the Mississippi Department of Child Protection Services. Jayne’s responsibilities include providing training, coaching and technical assistance with caseworkers and leadership teams on activities within the practice model, such as incorporating the use of fidelity measures in planning and facilitating unit, regional and community meetings.
Jayne has 34 years of experience working with the child welfare system, as well as mental health system in Mississippi. She received a Master’s degree in social work from the University of Southern Mississippi and is a licensed master social worker. When not working, Jayne enjoys spending time camping with family and friends.
Springfield, TN
Since 1996, Jeff has been a management consultant for Public Knowledge®. Jeff has held prior positions with Tennessee’s Department of Children’s Services. His most recent responsibilities included acting as the director of placement and provider services for 13 years, and as recently as May of 2020 was the director of contracts and procurement with Tennessee DCS. Jeff lives in Springfield, TN and when not working, he enjoys playing golf and spending time with his children and grandchildren.
Santa Rosa Beach, FL
Since 2021, Jerry has been Director of the Family Integrity and Justice Works at Public Knowledge®. Jerry is responsible for co-leading efforts to assist jurisdictions in transforming existing child welfare systems into approaches that strengthen and support families to care for their children in safe and healthy ways. Jerry has several decades of experience working in child welfare at all levels. He holds a Doctor of Social Work degree from the University of Alabama.
Dallas, GA
Since 2013, Jude has been a management consultant at Public Knowledge®. Jude has been responsible for assisting states and local child welfare agencies in evaluating child welfare programs and implementing strategies to improve practice. Jude’s work includes the use of data, implementation of continuous quality improvement processes, change management, training, leadership development, coaching, and technical assistance to improve practice, with over 25 years of experience working in a variety of program areas; child protection, family preservation, foster care, adoption, and quality assurance.
Jude received his Master’s in Social Work from New York’s Fordham University and is a certified professional coach. When not working, Jude enjoys spending time with his family and friends, traveling, hiking, and playing tennis.
Eatonton, Georgia
Since 2019, Julie has been a management consultant at Public Knowledge®. Julie is responsible as a subject matter expert for several child welfare projects including the North Carolina Department of Health and Human Services Child Welfare Transformation Project, the Mississippi Department of Child Protection Services Consultation and Support Project, and the Oregon Child Welfare Review Project. She also serves as an organizational change management subject matter expert for Montana’s Department of Public Health and Human Services Medicaid Case Management System Transformation Project.
Julie has over 20 years of experience in child welfare, project management, professional development, and organizational change management in state governments and five years at the federal level. Julie received her Master’s in social work at the University of Georgia. When not working, Julie enjoys everything outdoor living on Lake Oconee, Georgia offers to her, her husband, and her two dogs.
Lady Lake, FL
Since 2019, Kathy has been a Systems Technical Writer at Public Knowledge®. Kathy is responsible for conducting research and preparation for proposal response; developing, editing, reviewing, and formatting proposal content; reviewing government solicitations; and assisting the team with proposal process and best practices. She has 26 years of government and private sector experience working in a variety of professional business and technical roles with extensive project planning, budget development, federal certification, procurement management and proposal development, and IT project artifact development and reporting responsibilities, primarily with Medicaid program and IT Legacy and enterprise healthcare systems.
Kathy received her Bachelor of Science degree in administration of justice from the University of Wyoming and is a certified associate of proposal management professionals’ foundation level certification (CF APMP). When not working, Kathy enjoys reading, traveling, kayaking, and sailboat racing adventures.
Atlanta, GA
Since 2021, Lamar has been a management consultant at Public Knowledge®. Lamar has joined teams engaged with reformative work in Mississippi, Arkansas, and North Carolina, through coaching child welfare leaders on best practice and systems change. Lamar is a child welfare practitioner and leader with more than 20 years of experience in state government in New Jersey and Georgia. He has served as the DeKalb County director and state well-being services director for the Georgia Division of Family and Children Services, where he was responsible for programming and collaboration focused on early childhood services, education (K-12), physical and behavioral health, in-home services, and independent living.
Lamar’s core personal and professional belief is that family is sacred. He is passionate about working with state, local, and national agencies to achieve positive outcomes for children and families. When not working, Lamar enjoys creative writing and cooking.
Charlotte, NC
Since 2018, Meg has been a management consultant at Public Knowledge®. Meg is responsible for statutory and regulatory analysis, policy and procedures development, and the development and delivery of child support training for judges, attorneys, and caseworkers. As an attorney with more than 35 years of child support experience, she is nationally recognized for her expertise in interstate and international child support issues.
From 1990 to 1992, Meg served as Chair of the U.S. Commission on Interstate Child Support. Its report to Congress was the basis for major child support reform in 1996. From 2004 to 2007 she served as a member of the U.S. delegation during negotiation of the Hague Child Support Convention and was an official observer to the Uniform Interstate Family Support Act (UIFSA) Drafting Committee of the Uniform Law Commissioners and participant in the Act’s drafting from 1990 to 2008. Meg received a B.A. degree cum laude from Davidson College and a J.D. degree from the University of North Carolina at Chapel Hill. She is admitted to practice in the District of Columbia, Massachusetts, and North Carolina. When not working, Meg enjoys hiking, painting, and traveling.
Atlanta, GA
Since 2014, Marge has been a management consultant at Public Knowledge®. Marge is responsible as the project manager for AR Coaching for the Achieve Lasting Permanency project, an implementation specialist for strengthening the partnership of youth and parents in MD child welfare experience, a subject matter expert for leadership development in MS as well as co-designing a transformation effort for NC adult protective services.
Marge has over 35 years of experience working with in child welfare. She received her MS in organizational development and is certified in trauma responsive leadership. When not working, Marge enjoys travel, skiing and everything mother nature offers.
Talladega, AL
Since 2014, Rob has been a management consultant at Public Knowledge®. Rob is responsible as a senior technical analyst for IV&V Services for the South Carolina RMMIS project. Rob’s experience spans 24 years of information technology project management, quality assurance, IV&V services, business systems analysis, and systems development practice in government and private business IT projects.
Rob has extensive experience in quality assurance management, business analysis, process re-engineering and international global outsourcing. He holds certifications in Micro Focus’s (previously HP) Application Lifecycle Management (ALM) tool and is also HP ITIL Foundation certified. Rob received his BSBA from the University of Arkansas.
Rock Hill, SC
Since 1994, Robyn has been a management consultant at Public Knowledge®. Robyn is responsible for being the task lead with the employer services team with the Federal Office of Child Support Enforcement with 32 years of experience working with state, local, private, and federal child support programs. When not working, enjoys long walks with her family and furry family of beagles.
Tracy has been a management consultant at Public Knowledge® since 2018. Tracy is responsible as the project manager for the North Carolina Department of Health and Human Services Comprehensive Child Welfare Reform project. She also serves as an implementation specialist with the Capacity Building Center for States for the Strengthening Child Welfare Services grant in the state of Washington.
Tracy has over 30 years of experience in child welfare and spent 28 years with the Mississippi public child welfare agency. She received her MSW from the University of Southern Mississippi and is a licensed social worker. When not working, Tracy enjoys reading, singing, and spending time with her family.
Greater Jackson Area
Since 2019, Valerie has been a management consultant at Public Knowledge®. Valerie is responsible as the subject matter expert (SME) for IV&V Services for the Colorado MES project for both the Integrated Eligibility Project (CBMS & PEAK) and the Joint Agency Interoperability (JAI) Project. Valerie has over 29 years of experience working with Medicaid Eligibility, quality control, appeals, program integrity, strategic planning, and policy. She is on her second project for large modernization projects for State Governments as a Medicaid Policy SME.
Valerie received her BA from Belhaven University and is a certified Medicaid Professional. Valerie spends her time watching almost any sport when she is not working and especially enjoys cheering for the New Orlean Saints and the New Orleans Pelicans.
Winter Haven, FL
Since 2020, Victor has been a Management Consultant at Public Knowledge®. Victor is a contributor on multiple projects ranging from New Jersey to Arkansas and provides insight as a Subject Matter Expert with his lived experience in the Foster Care System. He has a passion to develop a more equitable world by focusing on Diversity, Equity, and Inclusion in all settings. Victor has over 12 years of experience living in the system. 9 years of experience providing Victor is currently receiving his MBA at Florida International University.
He has received the Casey Excellence in Children Award, Reunification Hero Award from the American Bar Association and most recently the Treehouse Foundation’s Award for Re-envisioning Foster Care in America.
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