Jana Thompson MBA, CPSM
Director of Continuous Improvement
Grand Forks, ND
Since 2022, Jana has been a director of continuous improvement at Public Knowledge®. She oversees enterprise procurement transformation initiatives for state and local governments, universities, and public agencies, focusing on operational efficiency, eProcurement implementation, and aligning technology with compliant, high-performing processes. She specializes in identifying bottlenecks, modernizing procure-to-pay operations, and delivering data-driven improvements through Lean Six Sigma methodologies. Jana earned her MBA from the University of North Dakota and is a Certified Professional in Supply Management (CPSM) and a Lean Six Sigma Black Belt. Outside of work, she enjoys traveling, reading, long walks, and spending time with her family and dogs.