Midwest - Page 5 of 5 - Public Knowledge

Jeffrey Williamson

Management Consultant

Springfield, TN

Since 1996, Jeff has been a management consultant for Public Knowledge®. Jeff has held prior positions with Tennessee’s Department of Children’s Services. His most recent responsibilities included acting as the director of placement and provider services for 13 years. As recently as May of 2020, they were the director of contracts and procurement with Tennessee DCS. Jeff lives in Springfield, TN, and when not working, he enjoys playing golf and spending time with his children and grandchildren.

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Douglas Swisher MA, CPA

Management Consultant

Franklin, TN

Since 2019, Doug has been a management consultant at Public Knowledge®. He brings over 30 years of child welfare financing experience to Public Knowledge. He spent the last seven years as the Assistant Commissioner of Finance and Budget for the Tennessee Department of Children Services. Doug oversaw all financial operations of the agency’s one-billion-dollar budget.

Doug oversees Public Knowledge®’s financing work in South Carolina, Mississippi, North Carolina, and Missouri. He received his master’s from Truman State University (formerly) Northeast Missouri State University). When not working, Doug enjoys playing golf and attending Belmont University basketball games with his family.

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Chris Rhodus Sitecore CMS

Management Consultant

Jackson, MS

Since 2016, Chris has been a management consultant at Public Knowledge®. Chris is responsible as the senior technical analyst for IV&V services for the South Carolina Member Management Replacement Project (MMRP), focusing on the enterprise. Chris has over 12 years of experience working in and for state government agencies and more than 20 years working in the IT industry. Chris received his BSBA in management information systems from the University of Southern Mississippi and is a certified Sitecore developer. Chris enjoys playing guitar and participating in Miracle League baseball with special needs children when not working.

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Glenda McMillan LMSW, Prosci

Vice President, Federal Sector

Georgetown, TX

Since 2024, Glenda has been the Vice President of the Federal Sector for Public Knowledge®. Previously, Glenda served as the Regional Vice President since 2014. Glenda has over 35 years of public sector child welfare experience in various program areas; eligibility services, child protection, family preservation, foster care, and adoption. Before joining Public Knowledge®, Glenda served as the Associate Commissioner of Eligibility Operations for Texas, managing 9,300 statewide staff in 251 locations, and providing economic support.

Glenda’s past work experiences have concentrated on voluntary prevention programs, child welfare, social services functions, frontline workers, frontline supervision, mid-level management, senior administration, and organizational change management. Glenda has served as a management consultant in assessment, change, development, technical assistance, mentoring, staff development, and direct child welfare delivery. Glenda holds a master’s degree in social work from The University of Georgia and has completed significant coursework towards a Ph.D. in Social Work.

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Elizabeth Black MSW

Midwest Regional Vice President

Little Rock, AR

Since 2021, Elizabeth has been the Midwest Regional Vice President at Public Knowledge®. Her work for 30 years has concentrated on leadership and management, public policy, practical approaches to change and implementation, and social justice in child welfare. She has focused on ensuring that children are safely and permanently cared for within their own families and communities throughout her career.

Additionally, she is the Vice-Chair of the Board of Directors for Alia, a Minnesota-based non-profit aiming to inspire national change within child welfare. Previously, she was the Executive Director of the Office of Child Permanency at the Tennessee Department of Children’s Services (DCS) in Nashville. She was also a part of the federally funded Permanency Innovations Initiative Training and Technical Assistance Team (PII-TTAP).

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Our Team: Midwest

Jeffrey Williamson

Management Consultant

Douglas Swisher MA, CPA

Management Consultant

Chris Rhodus Sitecore CMS

Management Consultant

Glenda McMillan LMSW, Prosci

Vice President, Federal Sector

Elizabeth Black MSW

Midwest Regional Vice President