We offer tailored training to further assist child support professionals. Some of our courses are now available online and on-demand. We understand the importance of providing consistent professional development for optimal service delivery. Our goal is to reduce barriers to accessing the information needed for child support professionals to do their job and grow in their careers.
“PK delivered outstanding trainings on motivational interviewing, customer service, unintended bias, and secondary trauma for my staff. The highlight was their two-day, highly interactive, Collaborative Negotiations training. The Collaborative Negotiations training had great professional development content but, in addition, was an excellent bonding opportunity for staff. Folks seemed to genuinely have a good time and made new connections. It was perfect!”
Natalie Dillon, Child Support Services Director, Yolo, Sutter and Colusa Counties
of Firm Experience
have collaborated with Public Knowledge®
We understand how challenging it can be to find training opportunities for your child support professionals that are relevant for immediate application. To help you overcome this challenge, we created a variety of course offerings that can be delivered on-demand or in-person.
We created a Community of Practice specifically to develop an overarching child support vision and plans for improvement.
Public Knowledge® improved the quality of the Oregon DOJ Division of Child Support's new child support enforcement system project: Origin System Project. Providing IV&V reviews of processes and artifacts and recognizing improvement opportunities along with Public Knowledge® commitment to collaboration with the agency.
PK assisted Washington state in developing training materials to prepare staff for handling international support cases in Canada and Mexico.
Our work in Caddo Parish, Louisiana, evaluating a small-scale child support-led employment program, is on track to expand state-wide.
Regional Vice President
P: (707) 373-2975
Child Support Industry Director
P: (503) 952-6830
Positive Outcomes Delivered.
We are ready to solve your tough problems.