Child Support

We bring efficiencies that directly benefit children and families. Our consultants are nationally renowned experts specializing in public policy, child support law, children's rights, business process redesign, strategic planning, and privatization issues, including Hague participants and intergovernmental pioneers.

We successfully support our clients through transformative program enhancements and service delivery changes. Our services have a broad reach and deliver positive results.

We work with agencies to analyze service delivery systems at local, regional, and state levels and provide detailed strategies to improve system efficiency, effectiveness, and customer service. We offer tailored training to further assist child support professionals. Some of our courses are now available online and on-demand. We understand the importance of providing consistent professional development for optimal service delivery. Our goal is to reduce barriers to accessing the information needed for child support professionals to do their job and grow in their careers.

“PK delivered outstanding trainings on motivational interviewing, customer service, unintended bias, and secondary trauma for my staff. The highlight was their two-day, highly interactive, Collaborative Negotiations training. The Collaborative Negotiations training had great professional development content but, in addition, was an excellent bonding opportunity for staff. Folks seemed to genuinely have a good time and made new connections. It was perfect!”

Natalie Dillon, Child Support Services Director, Yolo, Sutter and Colusa Counties

Child Support Expertise Highlights

30 years

of Firm Experience

28 states

have collaborated with Public Knowledge®

Training

We understand how challenging it can be to find training opportunities for your child support professionals that are relevant for immediate application. To help you overcome this challenge, we created a variety of course offerings that can be delivered on-demand or in-person.

Vision

We created a Community of Practice specifically to develop an overarching child support vision and plans for improvement.

Child Support Resources

Grow in your child support role and strengthen your teams through shared professional development.

Learn more about our offered training

Child Support Resources

Visit with one of our experts

Steven Esposito, PMP

Chief Executive Officer

P: (480) 581-5782
E: sesposito@pubknow.com

Diane Potts, JD

Vice President of Child Support and Workforce Services

P: (240) 478-9003
E: dpotts@pubknow.com

Katherine Sokolik, MPA

Vice President for Region 5

P: (707) 373-2975
E: ksokolik@pubknow.com

Positive Outcomes Delivered.

We are ready to solve your tough problems.