We partner with state, local, federal, and private agencies to improve outcomes for child welfare staff and families. Our services take deliberate steps to produce change that lasts and is transformative for families and communities. We help organizations design and implement effective strategies to improve service delivery for children and families. With our unmatched expertise in federal Child and Family Service Reviews (CFSR) and Program Improvement Plan (PIP) processes, we bring together skills, familiarity, and effective methodologies for working through CFSR-related issues.
“We look forward to working with Public Knowledge® to bring meaningful improvements in supervision and accountability to our child welfare and social services systems and ensure that North Carolinians receive the services they need.”
Michael Becketts, North Carolina DHHS Assistant Secretary for Human Services, North Carolina Department of Health Human Services’ Division of Social Services.
of Firm Experience
have collaborated with Public Knowledge®
We created a Community of Practice specifically to develop an overarching child welfare vision and plans for improvement.
To help drive this vision nationally is the Family Integrity & Justice Works at PK.
Child welfare system assessments follow distinct protocols, but approach can be customizable. A scope of work can be designed to help the agency understand the causes and results that led to an assessment, along with recommendations using implementation-science principles and can provide guidance on program improvements.
The environment of child welfare organizations is constantly changing, yet the objective remains constant: the well-being of children and promoting family resiliency. Agencies must have optimized Continuous Quality Improvement systems and implement CQI processes for improved outcomes and sustainable changes.
Legislation passed in the aftermath of the death of a child in the North Carolina Child Welfare system motivated State and county leaders to collaborate on ways to improve service delivery across multiple programs. Public Knowledge® was selected as an independent, third-party to help North Carolina achieve their goal.
Vice President for Region 1
P: (501) 217-1620
Vice President of Child Welfare and Human Services
P: (240) 638-6729
P: (307) 223-1461
The work will focus on replacing the current child welfare system as opposed to improving existing systems that were never designed to support families. The Family Integrity & Justice Works will participate in efforts to end family and racial injustice in child welfare; partner with like-minded public, private, local, and other entities to strengthen their strategies; and serve as a national thought leader, specialized technical assistance provider, and communication conduit for radically replacing the current system with family fortifying and healing approaches.
National Management Consulting Firm, Public Knowledge®, welcomes the former leadership team of the U.S. Children’s Bureau, David Kelly, Jerry Milner, and Christie Matlock to establish the Family Integrity & Justice Works (FIJW).
We are excited to announce the expansion of our Public Knowledge® team specializing in Child Welfare. David Kelly, Christie Matlock, and Jerry Milner have come to PK and bring experience in all sectors of business and levels of government; most notable is their recent roles at the United States Children’s Bureau.
Director of the Family Integrity & Justice Works
Management Consultant for Family Integrity & Justice Works
Director of the Family Integrity and Justice Works
Positive Outcomes Delivered.
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