We partner with state, local, federal, and private agencies to improve outcomes for child welfare staff and families. Our services take deliberate steps to produce change that lasts and is transformative for families and communities. We help organizations design and implement effective strategies to improve service delivery for children and families. With our unmatched expertise in federal Child and Family Service Reviews (CFSR) and Program Improvement Plan (PIP) processes, we bring together skills, familiarity, and effective methodologies for working through CFSR-related issues.
“We look forward to working with Public Knowledge® to bring meaningful improvements in supervision and accountability to our child welfare and social services systems and ensure that North Carolinians receive the services they need.”
Michael Becketts, North Carolina DHHS Assistant Secretary for Human Services, North Carolina Department of Health Human Services’ Division of Social Services.
of Firm Experience
have collaborated with Public Knowledge®
We created a Community of Practice specifically to develop an overarching child welfare vision and plans for improvement.
Child welfare system assessments follow distinct protocols, but approach can be customizable. A scope of work can be designed to help the agency understand the causes and results that led to an assessment, along with recommendations using implementation-science principles and can provide guidance on program improvements.
The environment of child welfare organizations is constantly changing, yet the objective remains constant: the well-being of children and promoting family resiliency. Agencies must have optimized Continuous Quality Improvement systems and implement CQI processes for improved outcomes and sustainable changes.
Legislation passed in the aftermath of the death of a child in the North Carolina Child Welfare system motivated State and county leaders to collaborate on ways to improve service delivery across multiple programs. Public Knowledge® was selected as an independent, third-party to help North Carolina achieve their goal.
Vice President for Region 1
P: (501) 217-1620
Vice President of Child Welfare and Human Services
P: (240) 638-6729
P: (307) 223-1461
Positive Outcomes Delivered.
We are ready to solve your tough problems.