Training

We offer unique learning and development opportunities to build the professionals of today and tomorrow. For more than 30 years, we have helped organizations overcome obstacles and manage change while making the most of available resources. From convenient e-learning made by professionals for professionals to instructional videos and instructor-led, we are able to assist our clients with their knowledge transfer strategy.

 

“We normally provide our training in-house but decided to try something different and bring in an outside expert. It was a great choice.”
– Jim Fleming, North Dakota Child Support Director
Type
Child Welfare

Families Belong Together: A Call to Replace the Child Welfare System

Through these personal accounts, the book advocates for a new approach to child welfare, one that truly upholds family integrity and justice.

Professional Development

Training for Trainers

Participants will learn adult learner trait and insights into different learning styles. They will acquire effective strategies to engage in virtual training sessions and provide instant feedback for skill refinement.

Professional Development

Business Writing 101

The course enhances writing skills through practical exercises and assignments. Participants receive structured feedback, fostering improved written communication crucial for stakeholder engagement.

Child Support

Effective Child Support Customer Service Training Series (Instructor Led)

This course provides strategies for exceptional customer service, managing challenging situations, and fostering parental engagement through strong communication skills and cultural competence.

Gaming

AML for Surveillance

Module 4 provides participants with an in-depth understanding of their role-specific AML duties, using practical examples of money laundering within the AML framework.

Gaming

Introduction to AML

Module 1 of the AML Series will help you better understand the complex elements involved in sports betting operations necessary for achieving top-tier performance.

Gaming

Responsible Gambling

Casinos have responsible gambling programs and resources that frontline staff can use to identify concerning behaviors and guide individuals to necessary support.

Gaming

Sports Betting Basics

Getting started with sports betting can be overwhelming without the right knowledge. This course simplifies the fundamental components, delves into complexities, and guides through potential hurdles.

Gaming

Sports Betting Operations

Participants will learn crucial factors to establish top-tier operations in sports betting. Gain insights from Gaming Labs International, a recognized organization by legislators, regulators, and operators.

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