Training: Virtual Instructor Led

We offer unique learning and development opportunities to build the professionals of today and tomorrow. For more than 30 years, we have helped organizations overcome obstacles and manage change while making the most of available resources. From convenient e-learning made by professionals for professionals to instructional videos and instructor-led, we are able to assist our clients with their knowledge transfer strategy.


“We normally provide our training in-house but decided to try something different and bring in an outside expert. It was a great choice.”
– Jim Fleming, North Dakota Child Support Director
Professional Development

Training for Trainers

Participants will learn adult learner trait and insights into different learning styles. They will acquire effective strategies to engage in virtual training sessions and provide instant feedback for skill refinement.

Professional Development

Business Writing 101

The course enhances writing skills through practical exercises and assignments. Participants receive structured feedback, fostering improved written communication crucial for stakeholder engagement.

Child Support

Effective Child Support Customer Service Training Series (Instructor Led)

This course provides strategies for exceptional customer service, managing challenging situations, and fostering parental engagement through strong communication skills and cultural competence.

Child Support

Advanced Collaborative Negotiation Training for Child Support Professionals

The workshop focuses on metacognition and rapport for crafting effective negotiation strategies in intricate scenarios involving non-compliance, incarceration, self-employed individuals, and military-related cases.

Child Support


Professionals will learn how to handle situations with parents in different states using UIFSA guidelines. Scenarios will be used to test knowledge, and participants will have access to interstate resources.

Child Support

Procedural Justice in Action

Child support professionals complete interactive procedural justice training, addressing core elements like voice, neutrality, and respect. The course equips participants to handle challenges, improve compliance, and earn CLE credits.

Child Support

The Uniform Parentage Act

Tailored for states adopting the new Uniform Parentage Act (UPA 2017), this course covers parentage establishment, challenges faced by same-sex couples, and resolving conflicting claims.

Child Support

Strategies to Navigate Difficult Cases

Participants will learn practical methods to prioritize a child's welfare, even in challenging situations. They will explore practical, real-life solutions to navigate these challenges and ensure progress.

Child Support

Secondary Trauma Training

Child support professionals face emotional strain while navigating customers' struggles. This course explores the personal impact of their work and provides coping strategies to prevent burnout while maintaining empathetic customer service.

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Positive Outcomes Delivered.

We are ready to solve your tough problems.