Joan Nelson-Phillips MA
Management Consultant
Glenview, IL
Since 2015, Joan has been a management consultant at Public Knowledge®. Joan is responsible for providing change and implementation support to child welfare jurisdictions across a variety of project areas, including agency assessment, federal and state strategic planning, agency accreditation, continuous quality improvement (CQI) practices, and the effective use of data towards the achievement of sustainable program improvements and outcomes.
Joan has over 30 years of experience working with state and local child welfare agencies and currently serves as an implementation specialist and national authority in CQI for the Capacity Building Center for States. She received her Master of Arts from the University of Chicago’s School of Social Service Administration. When not working, Joan enjoys cycling, traveling, and enjoying time with family and friends.