What does it take to transform Medicaid systems while staying people-centered? In this episode of the Igniting Impact Podcast, Stacey speaks with Colin and Julie about the realities that state agencies face when redesigning complex health systems.
From navigating the shift from legacy systems to modular solutions to preparing teams and providers for new technologies, this conversation explores what it takes to lead with purpose during constant change. Colin and Julie share stories of courage, lessons learned, and the essential role of leadership in creating systems that truly serve.
Supporting People Through Change
Technology alone does not transform systems. People do. That is why Public Knowledge® (PK) helps clients build the capacity to manage change from the inside out. Whether through stakeholder engagement, change readiness assessments, or learning strategies, our team supports Medicaid leaders in creating smoother, more sustainable transitions.
PK IMPACT Leadership™ is our tailored workshop series that helps teams build the skills to lead through uncertainty. Grounded in core values like collaboration, mindfulness, and purpose, this workshop strengthens your team’s ability to adapt, align, and act for lasting results.
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From Challenges to Change
The Igniting Impact Podcast shares how leaders turn complex problems into people-centered solutions. In every episode, you will hear stories of innovation, resilience, and the real-world impact of thoughtful leadership.
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This Episode’s Experts
Julie Breedlove, People Practice Director
Julie Breedlove is a dedicated child welfare expert with over 25 years of experience leading change across local, state, and federal systems. As the People Practice Director at Public Knowledge®, Julie brings deep expertise in workforce development, strategic planning, and organizational change management. She has trained thousands of public service professionals and supported large-scale system improvements through facilitation, curriculum design, and leadership development.
Julie holds a master’s degree in Social Work from the University of Georgia and is a certified Prosci® Change Practitioner and Hogan Assessment Certified. Outside of work, she enjoys lake life in Georgia with her husband and their two dogs.
Colin Watkins, Health and Medicaid Industry Director
Colin Watkins is an IT and project management expert with over 20 years of experience in quality assurance, software testing, and agile delivery. As the Health and Medicaid Industry Director at Public Knowledge®, Colin leads enterprise-level technology initiatives, including MMIS modernization efforts. He specializes in independent verification and validation (IV&V), system testing, and aligning complex IT solutions with public sector goals.
Colin’s background spans health and human services, unemployment systems, and financial services, with a focus on helping clients manage risk, meet compliance standards, and improve outcomes through technology. His leadership supports state agencies in navigating change, building efficient teams, and ensuring quality throughout system implementation.
Colin holds an MBA from Eastern Carolina University and is a certified Project Management Professional (PMP)® and Certified ScrumMaster®. Outside of work, he enjoys traveling and being outdoors.
Stacey Moss, President and CEO
Stacey is the President and CEO of Public Knowledge®. She has over 25 years of experience in government, education, and nonprofit organizations. Stacey is a certified Project Management Professional (PMP) and Child Welfare Law Specialist (CWLS). She is an expert in training development, leadership coaching, organizational change management, and program development. Stacey has delivered over 200 training sessions on topics like child welfare, procurement, and leadership. She has managed more than 50 projects and portfolios.
Stacey holds a Juris Doctorate from the University of Wyoming. She is recognized for her work in child welfare law, program management, and community engagement.
About the Podcast
Launched in 2023, the Igniting Impact Podcast highlights our client’s and partner’s important work. We hope that this podcast drives impactful conversations that foster connections and progress in the field. One of our core values at Public Knowledge® is Impact. We created this podcast around this fundamental principle because it is essential to our work. Impact to us means, “We approach every engagement with our energy focused on identifying the right goals, outcomes, and strategies. And we each have a personal responsibility to make a positive impact on our projects and our world.”