Note: On January 1, 2021, Public Knowledge, LLC merged with the Center for System Integrity (CSI) and the Center for the Support of Families (CSF), formerly part of SLI Government Solutions (SLI), to form Public Knowledge®. This merger united three leaders in management consulting, enhancing expertise, and expanding services. CSI adds IT consulting capabilities in project oversight, quality assurance, and security assessments, while CSF brings proven strategies to improve service delivery systems for children and families. Together, Public Knowledge® focuses on Programs, People, and Systems to deliver impactful solutions nationwide.
United States – March 6, 2016 – SAIF Corporation is a not-for-profit, state-chartered workers’ compensation company processing over 40,000 claims a year. SAIF was created by the Oregon state legislature in 1914 as a state agency and, in 1980, became the nation’s first public corporation specializing in workers’ compensation insurance. After careful evaluation of its current and future technological needs, SAIF is moving forward with its Workers’ Compensation Information System (WCIS) Replacement Project. SAIF is replacing legacy policy and billing functions with a modern COTS application and an Agile System Development Lifecycle (SDLC). SAIF has chosen Guidewire as its COTS vendor and is moving forward with plans to implement Guidewire’s PolicyCenter (PC) and BillingCenter (BC) products.
Given the critical importance of SAIF’s services to Oregon’s workers and employers, SAIF is committed to early identification and mitigation of risks associated with complex IT projects like WCIS. To that end, SAIF has selected SLI Global Solutions, LLC (SLI) to deliver Quality Assurance (QA) services on their WCIS Replacement Project.
SLI’s contract provides SAIF with an initial independent assessment of the project management, development/configuration plans, and approach, as well as risks associated with an agile implementation effort. SLI’s QA team makes extensive use of its SpARC™ protocol (SLI’s process for agile in a regulated context), which focuses on the assessment of agile projects. SpARC™ addresses the issue of traditional QA approaches that depend on the review of comprehensive documentation and deliverables, which are not available on an agile project. Once an initial assessment is complete, a plan for ongoing quality assessments of project progress, processes, deliverables, and risks will be constructed. SLI’s QA team will provide periodic review reports that focus on the highest-risk areas as the project proceeds through agile development to production.
“SLI is proud to be selected to assist SAIF in achieving its mission to constantly improve Oregon’s workers’ compensation system by setting the industry standard for affordability, availability, innovation, efficiency, and service quality,” said Steven Esposito, SLI’s Vice President of Government Services. “As organizations look to save money and time by purchasing COTS applications and using an agile methodology to deploy them, it was important that QA approaches evolve to meet the challenge.”
About Public Knowledge®
Public Knowledge® is a national management consulting firm focused on Programs, People, and Systems. We exist to help our clients solve tough problems and thrive in complex environments. For more than 30 years, we have helped our clients achieve their goals by understanding their needs and objectives as a foundation for our problem-solving process. Our goal is to provide our clients unparalleled service and act as their catalyst for change. Learn more by visiting pubknow.com.