SLI’s CSF Division is pleased to report that it has been awarded a contract to assist three California counties with an assessment of their child support programs to seek greater efficiencies.
SILVER SPRING, MD (November 25, 2019) The Center for the Support of Families (CSF) announces they have been selected to lead an assessment of the child support programs in the California counties of Colusa, Sutter, and Yolo. CSF has completed similar assessments for Santa Clara County’s (CA) child support program, as well as for the states of Louisiana and North Carolina.
Working with child support program staff and leadership, CSF will complete a program assessment designed to identify ways for the three counties to improve their delivery of services to the families and children in the child support program. The project also includes assessing whether program services could be delivered more efficiently through a regionalized approach.
CSF staff are conducting staff interviews, observing court, and reviewing policy and procedural documentation for the three counties’ programs, to document the “As Is” for the programs. Using their strong national presence, CSF will also be looking for proven practices from jurisdictions around the country, to help develop recommendations for the counties’ consideration. The project will culminate with an Envisioning Session, designed to help the three counties’ child support professionals determine their ultimate “To Be” – to improve child support service delivery in their communities.
The assessment is expected to be completed in Spring 2020. “The counties of Colusa, Sutter and Yolo are excited to be on the cutting edge of seeking efficiencies in a government framework. Our goal is to deliver excellent child support services with our limited resources. CSF, with their knowledge of national best practices is an outstanding partner in this endeavor,” said Natalie Dillon, Director of Colusa, Sutter and Yolo Child Support Services.
Since 1991, CSF has formed partnerships with more than 44 state and local human service agencies to deliver effective and efficient services in areas of child support, child welfare, welfare-to-work transition, childcare, and other programs relating to children and families. CSF’s work for children, youth and families places particular emphasis on child support, paternity and custody, child maltreatment, foster care and child welfare, children in poverty, adolescent pregnancy and parenting, and juvenile justice. Within these fields, CSF delivers a variety of services, including strategic planning, policy analysis, business process analysis and reform, implementation assistance, and training and coaching for policy and program delivery staff at the federal, state, and local level. For more information, visit SLI’s Center for the Support of Families.
About SLI Government Solutions
SLI Government Solutions (SLI) is headquartered in Silver Spring, Maryland, with project locations in over a dozen capital cities across the US. SLI helps federal, state and local government agencies build quality and innovation into their system implementations and program improvement initiatives. SLI is committed to the use of a standards-based quality management methodology that has been proven effective in a wide range of system implementations and process improvement projects. SLI’s SQM3 methodology is ISO 9001:2015 certified.