SILVER SPRING, MD (May 30, 2018) – The National Council of Child Support Directors (NCCSD) held their annual conference in Norfolk, Virginia in May, with 35 State Directors in attendance.  Convened by its President and Virginia’s Division of Child Support Enforcement Director, Craig Burshem, the three-day meeting focused on states’ on-going and successful efforts to provide the financial, medical, and emotional support of children.  This important annual conference provides State Directors and child support industry leaders a chance to work together, learn from each other, discuss collaborative opportunities, and meet with Office of Child Support Enforcement (OCSE) officials and its Commissioner, Scott Lekan.

The agenda was as wide as the child support program’s reach with sessions led by Directors and other industry leaders.  Participants had lively discussions on such topics case management, procurement processes, employer relations, public relations, parenting time, customer service, and research grants, all focused on better result for families.  The federal OCSE announced upcoming grant opportunities and participated in robust debates on the best systems modernization processes and funding to aid states struggling with legacy systems.

SLI is proud to have been a sponsor of the conference and have in attendance Kathy Sokolik, Vice President of the CSF Division; Mark Joyce, Director of Business Development of the Center for Systems Integrity (CSI) Division, and Diane Potts, Senior Associate of the CSF Division and President of the National Child Support Enforcement Association (NCSEA).  SLI staff shared information about the technical assistance, training, and program improvement/delivery services they are providing to OCSE, and the states of California, New Jersey and Virginia.  As the IV&V vendor on the Oregon and Nevada systems modernization projects, SLI offered its perspectives on challenges and opportunities related to legacy system replacement efforts.

About SLI Global Solutions

SLI Global Solutions (SLI) is headquartered in Silver Spring, Maryland, with project locations in over a dozen capital cities across the US. SLI is committed to helping state agencies build quality and innovation into their system implementations and program improvement initiatives. SLI is committed to the use of a standards-based quality management methodology that has been proven effective in a wide range of system implementations and process improvement projects. SLI’s SQM3 methodology is ISO 9001:2015 certified. SLI has experienced staff ready to support your quality and risk management needs on both agile and traditional systems development projects.