Our Team: East

Atlanta, GA

Since 2023, Christina has been a management consultant at Public Knowledge®. She is a national expert and media spokesperson regarding the needs of system-involved youth, including migrant youth and LGBTQ youth. Additionally, Christina is skilled in strategic planning and coaching. Christina received her bachelor’s from Furman University and her J.D. from Fordham University. When not working, Christina enjoys running, painting, photography, and enjoying time with her husband and her toughest bosses, her 7-year-old and 4-year-old sons. 

Concord, NC

Since 2023, Linda has been a management consultant at Public Knowledge®. Linda is a Prosci® Certified Change Practitioner, Project Management Professional, Certified ScrumMaster, and is responsible for spearheading research efforts to gather information for projects and propose creative solutions. To the firm, Linda brings over 20 years of experience as a child support professional. She seeks collaborative opportunities to work with project managers and team members to support project administration, time management, and budgeting. When not working, Linda enjoys reading, jigsaw puzzles, spending time with her family, and writing her first novel. 

Northfield, NJ

Since 2023, Melissa Murphy has been a management consultant at Public Knowledge®. She is experienced in strategic planning, evaluation, and training and development. She is also a subject matter expert on social determinants of health, and factors contributing to a child’s quality and length of life. Melissa received her MSW from Temple University and her MPH at the Medical College of Wisconsin. When not working, Melissa enjoys the challenge of triathlon and the adventure of traveling. 

Buffalo, NY

Since 2023, Sarah has been a management consultant at Public Knowledge®. Sarah is responsible for supporting clients by providing independent verification and validation. Her previous role at the Grand Junction Regional Center involved supervising direct care employees, creating strategic professional development and leadership opportunities, and developing the agency’s emergency response program per CMS regulations. Sarah received her master’s in Education Leadership and Public Administration from Colorado Mesa University and Adams State. When not working, Sarah enjoys horseback riding and being mercilessly teased by her two teenage boys. 

Reston, VA

Since 2018, Nancy has been a management consultant at Public Knowledge®. In her time at the firm, she has contracted with Health and Human Services, Administration for Children and Families, Office of Child Support Enforcement, Division of Federal Systems, in Data Access. She is involved in the Paperwork Reduction Act and agreements securing data privacy. Nancy has 32 years of experience providing legal and attorney supervisory services to a state child support enforcement agency.

Nancy was an associate attorney with the Internal Revenue Service for three years. Nancy is also a past president and has been, since 1991, a board member of ERICSA. She is a native Northern Virginian and resides with Trixie, a tuxedo cat, and Ricky, a sable ferret.       

Washington, NJ

Since 2021, Katie has been a management consultant at Public Knowledge®. She previously worked as a legal consultant, where she was responsible for research and writing involving child support. Katie has five years of extensive legal research and writing experience, primarily in family law, and two years of experience as a management analyst at the Delaware Department of Justice. Katie received her Juris Doctor degree from Delaware Law School and a Bachelor’s degree in Sociology from Moravian College. When not working, Katie enjoys reading and spending time with her family.

Silver Spring, MD

Since 2021, Eric has been a management consultant at Public Knowledge®. Specializing in training development and instructional design for health and human services, he has a strong focus on integrating eLearning and virtual delivery into larger training implementation models. Starting with the Center for the Support of Families in 2013, he has worked on child welfare and child support projects at State and Federal levels for 10 years, creating digital training to reinforce the best practices of frontline workers in tandem with supplemental training designed to help their supervisors and leaders better coach, mentor, and support them. With over 20 years of design experience, Eric brings his creativity, passion, and empathy to training development. His goal is always to design and produce engaging, interactive eLearning deliverables and virtual work simulations that are trauma-informed allowing users a safe space to learn and make mistakes. When not working, Eric enjoys art, literature, and getting outside.

New Market, MD

Since 2002, Amy has been a management consultant at Public Knowledge®. Amy has 36 years of experience working with child support programs at the local, state, and federal levels. Her areas of expertise include privacy and data access, policy and procedures development, intergovernmental case processing, training, business process re-engineering, and change management.

Amy is an active child support advocacy community member and an ERICSA board member. Amy received her J.D. degree from Indiana University and is a trained mediator. When not working, Amy enjoys traveling, cooking (and eating), and playing Mahjong.

Eatonton, Georgia

Since 2022, Julie has been the People Practice Director for Public Knowledge®. Julie is responsible as a subject matter expert for several child welfare projects, including the North Carolina Department of Health and Human Services Child Welfare Transformation Project, the Mississippi Department of Child Protection Services Consultation and Support Project, and the Oregon Child Welfare Review Project. She also serves as an organizational change management subject matter expert for Montana’s Department of Public Health and Human Services Medicaid Case Management System Transformation Project.

Julie has over 20 years of experience in child welfare, project management, professional development, and organizational change management in state governments and five years at the federal level. Julie received her Master’s in social work at the University of Georgia and is a Prosci Certified Change Practitioner and Hogan Assessment Certified. When not working, Julie enjoys everything outdoor living on Lake Oconee, Georgia, offers to her, her husband, and her two dogs.