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CSF Experts to Lead Sessions at the Eastern Regional Interstate Child Support Association (ERICSA) 55th Annual Training Conference

SILVER SPRING, MD (April 12, 2018) – Eight members of SLI Government Solutions’ Center for the Support of Families (CSF) Division’s child support team will moderate sessions and lead workshops at the Eastern Regional Interstate Child Support Association (ERICSA) 55th Annual Training Conference. ERICSA is an organization of child support professionals at the federal, state and local levels from the public and private sectors. ERICSA is instrumental in improving policies, procedures, practices, laws and regulations that deal with all aspects of child support. Well over 400 people are attending the conference from over 45 states, three countries, including the US, Canada and Germany, and 31 tribes. In addition to providing staff to teach 13 different workshop sessions, CSF is also a corporate sponsor of the conference.

CSF Division Director and ERICSA Immediate Past President Terri Nickel Matson said, “ERICSA offers a wonderful opportunity to meet with leadership from the Eastern states and tribes, the federal government, and other child support colleagues to discuss trends in the program and to share our expertise. As consulting and program leaders, with several ERICSA officers, board members and life members among our staff, we look forward to participating in discussions with child support enforcement professionals.”

The 2018 ERICSA Conference is taking place April 15-19 at the Plaza Resort and Spa in Daytona Beach, Florida.  The conference theme is Speeding Toward a Bright Future for Children, and CSF staff are leading workshops on a number of topics, including:

  • Customer Service
  • Implementation Science
  • eLearning
  • International Cooperation
  • Intergovernmental Case Processing

Working together at the local, state, and federal levels, CSF provides a wide range of program and technical consulting services that are geared toward improving service delivery, cost-effectiveness, and staff productivity and satisfaction.

About CSF

Since 1991, CSF has formed partnerships with more than 44 state and local human service agencies to deliver effective and efficient services in areas of child support, child welfare, welfare-to-work transition, childcare, and other programs relating to children and families. CSF’s work for children, youth, and families places particular emphasis on child support, paternity and custody, child maltreatment, foster care and child welfare, children in poverty, adolescent pregnancy and parenting, and juvenile justice. Within these fields, CSF delivers a variety of services, including strategic planning, policy analysis, business process analysis and reform, implementation assistance, and training and coaching for policy and program delivery staff at the federal, state, and local level.

About SLI Global Solutions

SLI Global Solutions (SLI) is headquartered in Silver Spring, Maryland, with project locations in over a dozen capital cities across the US. SLI is committed to helping state agencies build quality and innovation into their system implementations and program improvement initiatives. SLI is committed to the use of a standards-based quality management methodology that has been proven effective in a wide range of system implementations and process improvement projects. SLI’s SQM3 methodology is ISO 9001:2015 certified. SLI has experienced staff ready to support your quality and risk management needs on both agile and traditional systems development projects. 

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