Explore All Possibilities at the Annual WICSEC Conference

We are excited to be part of the 2024 Western Intergovernmental Child Support Engagement Council (WICSEC) Annual Conference. WICSEC is a premier event for child support professionals known for its dynamic speakers, innovative sessions, and relationship-building opportunities. Join us and other child support professionals in exploring the latest trends, best practices, and advancements in child support services. We are proud to present some engaging workshops at the event and look forward to connecting with our peers.

This year’s conference theme is Explore All Possibilities. At Public Knowledge® (PK), we are committed to the idea that exploring all possibilities helps us advance our goal of leaving the world better than when we started. We foster an inclusive and collaborative environment that extends to our clients. Through teamwork and exploration of diverse perspectives, we can identify the right goals, outcomes, and strategies.

Meet with Our Experts at the Conference

Matt Sautter, Child Support Industry Director

• Over 16 years of experience in child support, program modernization, and analyzing child support processes.
• Excels in leading projects and managing effective communications between clients, internal teams, and executive leadership.

Jonell Sullivan, Management Consultant

• Over 28 years of experience in child support services and enforcement, including organizational development, strategic planning, and performance improvement.
• Experienced in grant management, stakeholder engagement, and conflict resolution.

Connie Morton, Management Consultant

• 20 years of experience in strategic planning, public speaking, and community engagement, with a strong focus on resilience and organizational change.
• Extensive background in disaster response and DEIB, with over a decade of leadership in coordinating with government agencies and guiding teams through national emergencies.

Alicia Hansen, Management Consultant

• Over 18 years of experience in data analysis, project management, and system implementation for public health, Medicaid, and child support systems.
• Expert in certification and IV&V, skilled in ensuring federal compliance, managing procurements, and driving successful system rollouts and upgrades.

Empowerment Through Awareness

Access the Power and Control Wheel to help recognize the signs of abusive behavior. Join PK at these conference sessions to deepen your understanding of domestic violence dynamics and explore strategies for supporting families affected by abuse and adverse circumstances.

If You Had to Decide

Monday, September 30 | 1:30 p.m. PT

Wednesday, October 2 | 10:30 a.m. PT

Presented by Michael Hayes, Lisa Ridenour, Matt Sautter, Kim Smalley, and Jonell Sullivan.

Economic support is vital for survivors, but the complexities of their safety decisions are often overlooked. A new simulation, created with national experts, immerses participants in the tough choices survivors face within child support and public systems. The session provides actionable strategies to enhance safety, with training materials available for agencies afterward.

Breaking the Cycle: Supporting Returning Citizens in Their Journey to Self-Sufficiency

Tuesday, October 1 | 10:30 a.m. PT

Wednesday, October 2 | 1:30 p.m. PT

Presented by Shanda Breed, Matt Sautter, and Jonell Sullivan.

Experience the challenges faced by returning citizens in this hands-on simulation that guides child support professionals through the first month after incarceration. The session highlights the barriers that contribute to feelings of helplessness and defeat, fostering empathy and equipping participants to implement practices that aid rather than hinder re-entry. The goal is to inspire more effective, compassionate support within child support services, contributing to the long-term success of returning citizens.