We offer unique learning and development opportunities to build the professionals of today and tomorrow. For more than 30 years, we have helped organizations overcome obstacles and manage change while making the most of available resources. From convenient e-learning made by professionals for professionals to instructional videos and instructor-led, we are able to assist our clients with their knowledge transfer strategy.
“We normally provide our training in-house but decided to try something different and bring in an outside expert. It was a great choice.”
– Jim Fleming, North Dakota Child Support Director
Participants will learn andragogy, adult learner traits, and contemporary insights into learning styles. They will acquire effective strategies to engage in virtual training sessions and provide instant feedback for skill refinement.
The course enhances writing skills through practical exercises and assignments. Participants receive structured feedback, fostering improved written communication crucial for stakeholder engagement.
This course provides strategies for exceptional customer service, managing challenging situations, and fostering parental engagement through strong communication skills and cultural competence.
Module 4 provides participants with an in-depth understanding of their role-specific AML duties, using practical examples of money laundering within the AML framework.
Module 1 of the AML Series will help you better understand the complex elements involved in sports betting operations necessary for achieving top-tier performance.
Casinos have responsible gambling programs and resources that frontline staff can use to identify concerning behaviors and guide individuals to necessary support.
Getting started with sports betting can be overwhelming without the right knowledge. This course simplifies the fundamental components, delves into complexities, and guides through potential hurdles.
Participants will learn crucial factors to establish top-tier operations in sports betting. Gain insights from Gaming Labs International, a recognized organization by legislators, regulators, and operators.
This series prepares teams to identify potential money laundering with modules covering AML introduction, Slot Cage Supervisors, Table Games Supervisors, and Surveillance in accordance with Title 31 regulations.
This course enlightens participants on adult learning theory, adult learners’ characteristics, and contemporary insights into learning styles. Moreover, it equips them with effective strategies for conducting engaging, interactive training sessions in the virtual realm. Participants craft and deliver concise training sessions, receiving instant feedback to refine their presentation skills.
Throughout this course, participants engage in practical exercises, refining their writing capabilities through pre-session, in-session, and post-session assignments. They’ll benefit from structured, targeted feedback offered by the course instructor and peers, fostering improved written communication skills crucial for engaging with fellow child support professionals, parents, and other stakeholders. Facilitators provide personalized feedback on each participant’s writing assignments and lead inclusive large-group discussions. Additionally, smaller group discussions, editing practice, and peer feedback are facilitated in designated “break-out rooms” to enhance the learning experience.
Our experts will showcase effective strategies for outstanding customer service in this course. This includes adeptly managing challenging behaviors or situations and fostering parental engagement through strong communication skills and cultural competence.
Expanding from the foundational knowledge in the Introduction to AML course, this module focuses on the role-specific AML duties of the casino’s surveillance staff. Participants gain insight into their distinct responsibilities within the AML framework through practical examples of money laundering activities.
In Module 1 of the AML Series, uncover essential insights into the intricate facets of sports betting operations required for top-tier performance. Benefit from the expertise of Gaming Labs International, a recognized authority by legislators, regulators, and operators, to elevate your operational proficiency.
Casinos implement responsible gambling programs and resources. This course explores ways frontline staff play a crucial role in identifying concerning behaviors and guiding individuals to the necessary support and resources.
Without the right knowledge, navigating the intricacies of the sports betting industry can be challenging. This course provides an overview of its fundamental components, delves into its complexities, and guides through potential hurdles.
Participants learn how to establish top-tier operations in sports betting, and understanding various crucial factors is essential. Gain insights from Gaming Labs International, a recognized organization by legislators, regulators, and operators, to optimize performance to its peak.
This comprehensive series of courses prepares teams to identify atypical transactions indicative of potential money laundering and take appropriate actions in accordance with Title 31 anti-money laundering regulations.
The suite comprises the following modules:
Module 1: Introduction to AML
Module 2: AML for Slot Cage Supervisors
Module 3: AML for Table Games Supervisors
Module 4: AML for Surveillance
Positive Outcomes Delivered.
We are ready to solve your tough problems.