Training: Training

We offer unique learning and development opportunities to build the professional of today and tomorrow. For more than 30 years we have helped organizations overcome obstacles and manage change while making the most of available resources. Above all, we find inspiration in assisting others to see and reach their potential as professionals in their field.

We offer a wide variety of e-learning and training opportunities for Child Support. We can provide in-person, online, and hybrid training solutions to provide the best possible learning outcomes. We began our learning service offerings with our tailored courses toward human services, child support, and child welfare professionals. Through all of our courses, we explore soft skills and technical skills to further your abilities to deliver services.

 


 

“We normally provide our training in-house but decided to try something different and bring in an outside expert. It was a great choice.”
– Jim Fleming (North Dakota Child Support Director)
Type
Gaming

Anti-Money Laundering (AML) for Table Game Supervisors

Learn about Table Games Supervisor responsibilities and how to handle money laundering, third-party determinations, and bribery attempts.

Gaming

Anti-Money Laundering (AML) for Slot Cage Supervisors

This course provides role-specific information on how Slot Cage Supervisors can remain compliant and be informed on critical AML concepts.

Gaming

Anti-Money Laundering (AML) for Charity Cage Supervisors

Learn to be a better Charity Cage Supervisor by understanding how to record data, gather accurate address and occupation information, and handle refusals of information.

Courts

Connecting to Your Hearing

This short instructional video provides step-by-step technical instructions on accessing and participating in virtual court hearings. Guidance is provided for both Zoom and WebEx platforms. 

Courts

Prepping for Your Hearing

This short instructional video quickly prepares users for their court hearing, providing comprehensive guidance to be successful in their court appearance.

Child Support

Elevating Communication & Rapport Building Skills

This course is designed to provide child support professionals with the skills they need to improve their communication, ask open-ended questions, and actively listen when working with parents.

Child Support

Unintended Bias & Cultural Competence

Addressing unintended bias cultivating cultural competence is vital to ensure your organization aware of how important these factors are to being accepting of all cultures and backgrounds.

Child Support

UIFSA 101

Child support professionals will learn how to evaluate cases where parents live in different states, easy-to-remember UIFSA rules, and available interstate resources.

Child Support

Procedural Justice in Action

This training introduces learners to the key elements of procedural justice and focuses on how these valuable principles can be incorporated into all child support cases of all types.

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