We offer unique learning and development opportunities to build the professionals of today and tomorrow. For more than 30 years, we have helped organizations overcome obstacles and manage change while making the most of available resources. From convenient e-learning made by professionals for professionals to instructional videos and instructor-led, we are able to assist our clients with their knowledge transfer strategy.


“We normally provide our training in-house but decided to try something different and bring in an outside expert. It was a great choice.”
– Jim Fleming, North Dakota Child Support Director
Child Support

Advanced Collaborative Negotiation Training for Child Support Professionals

The workshop focuses on metacognition and rapport for crafting effective negotiation strategies in intricate scenarios involving non-compliance, incarceration, self-employed individuals, and military-related cases.


Anti-Money Laundering (AML) for Table Game Supervisors

In AML Series Module 3, table game supervisors explore distinct responsibilities through real-world money laundering instances. The course enables navigating third-party determinations and addressing bribery attempts within their role.


Anti-Money Laundering (AML) for Slot Cage Supervisors

In AML Module 2, learners deepen their understanding of slot cage supervisor responsibilities, focusing on precise data recording, distinguishing address, and occupation details, and addressing refusals to provide information.


Anti-Money Laundering (AML) for Charity Cage Supervisors

This course enhances the understanding of charity cage supervisors' responsibilities, covering meticulous data recording, distinguishing address and occupation details, and effectively handling refusals to provide information.


Connecting to Your Hearing

This short instructional video provides step-by-step technical instructions on accessing and participating in virtual court hearings. Guidance is provided for both Zoom and WebEx platforms. 


Prepping for Your Hearing

This short instructional video quickly prepares users for their court hearing, providing comprehensive guidance to be successful in their court appearance.


Sports Betting Bundle

This suite of courses equips you and your staff to understand the concepts of sports betting and its best practices, alongside how to recognize and respond to problem gambling.

Child Support

Effective Child Support Customer Service Training Series (e-Learning)

Empower child support professionals with a collaborative training series enhancing customer service proficiency in the field. Modules cover fundamentals, communication, advanced techniques, bias awareness, and practical strategies.

Child Support

Elevating Communication & Rapport Building Skills

This course guides learners through tailored child support scenarios, teaching precise steps to establish crucial rapport and trust for enduring and productive customer relationships.

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