We offer unique learning and development opportunities to build the professional of today and tomorrow. For more than 30 years we have helped organizations overcome obstacles and manage change while making the most of available resources. Above all, we find inspiration in assisting others to see and reach their potential as professionals in their field.
We offer a wide variety of e-learning and training opportunities for Child Support. We can provide in-person, online, and hybrid training solutions to provide the best possible learning outcomes. We began our learning service offerings with our tailored courses toward human services, child support, and child welfare professionals. Through all of our courses, we explore soft skills and technical skills to further your abilities to deliver services.
While it may not seem obvious, understanding how adults learn and process information can improve overall communication between supervisors and their staff, and between members of a team.
In this course, participants will learn effective strategies to build and maintain a healthy organization by planning for the future stability of the organization.
Human nature is what it is. We tend to avoid confrontations. We tend to believe problems will go away on their own.
Implementation Science is a structured approach toward implementing changes intended to improve an organization's performance, and in turn, improve the services it delivers to the public.
So you’ve been assigned to lead a project. And you’ve learned that some of your project team members come from different parts of your organization - and maybe some from a different organization entirely.
You and your staff may now be working from home. Effective supervision and leadership are still possible.
Critical to building effective teams is the ability to provide meaningful and effective coaching for staff. During this highly interactive workshop, participants will improve their confidence and competence to build a coaching culture with staff.
While it may not seem obvious, understanding how adults learn and process information can improve overall communication between supervisors and their staff, and between members of a team. This course will cover andragogy, traits of adult learners, and current thinking on learning styles.
In this course, participants will learn effective strategies to build and maintain a healthy organization by planning for the future stability of the organization. An effective succession planning program starts with hiring and continues through the life of the employee’s career with an emphasis on feedback, coaching, development, and training. In this course, participants will learn the critical components of succession planning; how to bridge the gap between career pathing and succession planning; and the steps for developing an effective succession plan for their organization.
Human nature is what it is. We tend to avoid confrontations. We tend to believe problems will go away on their own. Having uncomfortable conversations at work is never easy, whether it’s with subordinates or co-workers. This is especially true for people who are afraid of conflict and would do anything possible to avoid it. As important as it is to have those difficult conversations, it’s equally important to document them. We trust our memories more than we should. We tend to remember negative encounters more than positive encounters – but in either case, the details fade with time. Participants will learn skills needed to confront staff about their work performance and behavior in a constructive way, and then accurately document those difficult conversations.
Implementation Science is a structured approach toward implementing changes intended to improve an organization’s performance, and in turn, improve the services it delivers to the public. The course is composed of two sessions: Training regarding implementation science, as being used by public sector organizations; followed by a workshop two weeks later. At the end of the training and workshop, participants will have learned about general implementation science principles; they will have gained experience applying these principles to a real challenge the organization is working to solve, and they will have acquired a structured methodology to address challenges in the future.
So you’ve been assigned to lead a project. And you’ve learned that some of your project team members come from different parts of your organization – and maybe some from a different organization entirely. How do you manage for success? How do you facilitate meetings? How do you handle those difficult conversations? This very interactive workshop explores some key project management skills, how to develop outcomes that move a project forward, as well as strategies for managing project team members who do not report to you. Participants will also have the opportunity to share their stories: From their wildest successes to spectacular failures – and how the next project management opportunity can be better than the previous one.
You and your staff may now be working from home. Effective supervision and leadership are still possible. This workshop will introduce you to strategies to help you succeed at being a remote leader. While the “what” hasn’t changed, there is a new “how”. This workshop will help you assist your staff to navigate the changing world of work, in the “new normal” of home-based workers.
Critical to building effective teams is the ability to provide meaningful and effective coaching for staff. During this highly interactive workshop, participants will improve their confidence and competence to build a coaching culture with staff. Upon completing the course, participants will be able to: Communicate their WHY; demonstrate preparation and team-building success; describe ways to observe and monitor performance and facilitate useful feedback to refine and support staff development.
Positive Outcomes Delivered.
We are ready to solve your tough problems.