We offer unique learning and development opportunities to build the professionals of today and tomorrow. For more than 30 years, we have helped organizations overcome obstacles and manage change while making the most of available resources. From convenient e-learning made by professionals for professionals to instructional videos and instructor-led, we are able to assist our clients with their knowledge transfer strategy.
“We normally provide our training in-house but decided to try something different and bring in an outside expert. It was a great choice.”
– Jim Fleming, North Dakota Child Support Director
During the interactive workshop, participants will learn how to facilitate internal and external meetings effectively. Topics include active listening, conflict management, decision-making strategies, and tracking action items for effective follow-up.
Child support professionals learn to assess domestic violence and safety concerns, create secure environments, recognize indicators, and practice navigating conversations to assist.
Child support professionals gain negotiation skills in a virtual course with instructor-led sessions and self-paced prework. Topics include collaborative negotiation, group discussions, and role-playing activities.
Participants will learn essential skills for flexibility during change and effective communication strategies to reduce conflicts through group discussions and practical exercises.
The comprehensive two-part course enhances presentation abilities, with each part available independently. Part two focuses on invigorating content using storytelling techniques for effective communication and retention.
Improve presentation skills with the help of this course. Available as a two-parts series or stand-alone, this is an exciting learning opportunity to engage your audience in all speaking engagements.
The course explores adult learning theories, traits, and styles, providing a framework for supervisors to enhance team communication and collaboration.
This course covers proactive succession planning strategies for organizational sustainability. Key elements include recruitment, aligning career paths, and crafting effective plans tailored to the organization's needs.
Participants will learn effective ways to manage staff performance and behavior. Emphasis is placed on accurate documentation, constructive confrontation, and resolution through precise documentation.
This interactive workshop focuses on building facilitation skills for internal and external meetings. Topics include facilitator responsibilities, listening skills, conflict and disruptive behavior management, decision-making strategies, and tracking action items and follow-up.
In this interactive course, child support professionals gain essential tools to assess domestic violence and safety concerns effectively. Participants create a secure customer environment and learn to recognize verbal and nonverbal indicators of potential relationship harm. Through practical exercises, they practice navigating difficult conversations to identify issues and provide assistance. Additionally, they develop tailored case plans for parents facing domestic violence risks within child support scenarios.
In this interactive learning course, child support professionals acquire negotiation skills through virtual instructor-led sessions and self-paced prework. The curriculum covers collaborative negotiation approaches, featuring facilitator-led group discussions, smaller group discussions, practice sessions, and role-playing activities.
Through a blend of large and small-group discussions and practical exercises, participants will cultivate essential skills crucial for maintaining flexibility during periods of change. Additionally, they’ll learn effective communication strategies aimed at reducing conflicts.
This comprehensive two-part course focuses on enhancing participants’ presentation abilities. Note that each part is also available as an independent session. Part two centers on invigorating presentation content using storytelling techniques. Recognizing that storytelling aids information retention and application, participants will explore crafting a personalized “storytelling playbook.” Drawing from their experiences, attendees will create their playbook to enhance future presentations they develop and deliver.
Participants learn how to organize and create presentations that emphasize key messages and keep the audience engaged. This course also addresses important topics like public speaking fears and audience interpretation.
This course explores traits specific to adult learners and current perspectives on learning styles. These insights provide a valuable framework for fostering improved team communication between supervisors and their staff.
In this course, participants will discover impactful strategies for cultivating and sustaining a thriving organization by proactively strategizing for its future stability. A robust succession planning program commences from recruitment and extends throughout an employee’s career, focusing on feedback, coaching, development, and training. Key takeaways include understanding the essential elements of succession planning, aligning career paths with succession strategies, and crafting an effective succession plan tailored to the organization’s needs.
This course equips participants with the skills to effectively address staff performance and behavior while learning the crucial art of accurately documenting these difficult discussions. Recognizing the tendency to avoid conflicts and rely on memory, participants gain valuable techniques to confront issues constructively and maintain precise documentation for effective resolution.
Positive Outcomes Delivered.
We are ready to solve your tough problems.