Our Team

Claremont, NH

Margaret joined Public Knowledge® in 2023 and has been a client success consultant since 2024. Margaret is responsible for engagement expansion throughout the Northeast region. Her expertise includes leadership, budget management, and strategic policy development. Additionally, Margaret’s background includes leadership and advocacy surrounding child advocacy, victim support, domestic violence prevention, and human trafficking prevention. Margaret received her Master of Business Administration from Colby Sawyer College and is a Certified Project Management Professional. When not working, she enjoys hiking with her husband and their dogs, Bruce and Charlie, and listening to comedy podcasts.

Steamboat Springs, CO

Since 2019, Whitney has been the Proposal Center Vice President at Public Knowledge®. She was previously a management consultant at the firm.

Whitney has worked as an attorney in the private sector and for the Wyoming Supreme Court to improve outcomes in child welfare cases. She has a strong background in rule and policy analysis, contract development, procurement, research, and writing. Whitney holds a law degree from the University of Wyoming College of Law and a Bachelor of Science from Mesa State College, now Colorado Mesa University. She is also a certified PMP. Whitney enjoys spending time in the mountains with her family.

Fayetteville, NC

Since 2023, Dolapo has been a market research analyst at Public Knowledge®. Dolapo is responsible for providing insights for strategic growth. Dolapo received a Master’s in Innovation Leadership from Western Carolina University and a Master’s in Business Administration from Cyprus Business School Europe. When not working, Dolapo enjoys working out and reading during quieter moments.

Cheyenne, WY

Since 2022, Alli has been the Programs Procurement and Innovation Practice Director at Public Knowledge®. Previously, she was a management consultant for the firm. Alli is responsible as the project manager for acquisition support services with North Carolina’s Department of Health and Human Services, Division of Mental Health, Developmental Disabilities, and Substance Abuse Services. She also serves as project manager for CCWIS Procurement Support efforts with the Wyoming Department of Family Services and deputy project manager for IV&V services for several Colorado OIT projects.

Alli has over 10 years of experience working in project management, strategic planning, stakeholder coordination and communication, and program and process development. She received her BS in family and consumer sciences, with honors, from the University of Wyoming. Alli enjoys playing volleyball and being outside with her husband and two boys when not working.

Cheyenne, WY

Since 2022, Ryan has been a management consultant at Public Knowledge®. Ryan is responsible for payment processing, auditing, and quality assurance support on a variety of projects. Ryan also has expertise in compliance and regulatory audit management, risk assessments, and legislative research. Ryan received his Bachelor of Science in Business Management from the University of Wyoming. When not working, Ryan enjoys working out, playing volleyball, and spending time with his wife and two sons.

St. Lucie, FL

Since 2023, Shashank has been a management consultant at Public Knowledge®. His expertise includes vendor management, technology implementations, and workforce strategies. He holds a Lean Six Sigma Black Belt and is a Certified Professional Contract Manager and Certified Third-Party Risk Management Professional. Shashank attended an executive management program at the Indian Institute of Management in Bangalore. When not working, Shashank enjoys caring for his family and taking road trips across the country. 

Easton, PA

Since 2023, Danielle has been a proposal writer at Public Knowledge®.  Danielle is responsible for researching, editing, and drafting competitive proposals. Danielle received her Bachelor of Arts in Philosophy from Montclair State University and her Master of Arts in History from East Stroudsburg University. When not working, Danielle enjoys reading, baking, going for walks, and playing games with her puppy. 

Dayton, OH 

Since 2021, Kristin has been the copywriter at Public Knowledge®. She supports the Marketing Team by ensuring brand messaging consistency in the firm’s communication channels and is responsible for producing internal and external communications and thought leadership. Kristin has nearly 10 years of writing experience, including print and online publications and content writing. Kristin received her bachelor’s in mass communications from Wright State University. When not working, Kristin enjoys reading and exploring local hiking trails.

Lewiston, ID

Since 2011, Holly has been a management consultant at Public Knowledge®. Holly is an analyst and project controller for the Washington IV&V Service projects, Montana, IV&V, and Oregon iQMS projects.

Holly has over 20 years of experience in business operations, financial disciplines, project management, and coordinating project planning. She has strong business and communication skills and builds authentic relationships with her clients and peers; her organizational skills allow her to work quickly on projects without sacrificing accuracy. Holly received her MBA from Walden University. She enjoys doing “DIY” home improvement projects and being active with her kids when not working.

Seeley Lake, MT

Since 2022, Kyan has been a management consultant at Public Knowledge®. Kyan is responsible for conducting research, policy, program analysis, and offering technical assistance on a variety of projects. She has over 20 years of experience working in the community and economic development field, primarily in the public and non-profit sectors. She is experienced in strategic planning, conducting program assessments, and leading public participation processes. Kyan graduated from Denison University, majoring in Economics and Spanish and minoring in music. When not working, Kyan enjoys traveling, spending time outdoors, and pursuing a wide range of artistic endeavors.

Little Rock, AR

Since 2021, Elizabeth has been the Midwest Regional Vice President at Public Knowledge®. Her work for 30 years has concentrated on leadership and management, public policy, practical approaches to change and implementation, and social justice in child welfare. She has focused on ensuring that children are safely and permanently cared for within their own families and communities throughout her career.

Additionally, she is the Vice-Chair of the Board of Directors for Alia, a Minnesota-based non-profit aiming to inspire national change within child welfare. Previously, she was the Executive Director of the Office of Child Permanency at the Tennessee Department of Children’s Services (DCS) in Nashville. She was also a part of the federally funded Permanency Innovations Initiative Training and Technical Assistance Team (PII-TTAP).

Eatonton, Georgia

Since 2022, Julie has been the People Practice Director for Public Knowledge®. Julie is responsible as a subject matter expert for several child welfare projects, including the North Carolina Department of Health and Human Services Child Welfare Transformation Project, the Mississippi Department of Child Protection Services Consultation and Support Project, and the Oregon Child Welfare Review Project. She also serves as an organizational change management subject matter expert for Montana’s Department of Public Health and Human Services Medicaid Case Management System Transformation Project.

Julie has over 20 years of experience in child welfare, project management, professional development, and organizational change management in state governments and five years at the federal level. Julie received her Master’s in social work at the University of Georgia and is a Prosci Certified Change Practitioner and Hogan Assessment Certified. When not working, Julie enjoys everything outdoor living on Lake Oconee, Georgia, offers to her, her husband, and her two dogs.

Olympia, WA

Since 2012, Adam has been a management consultant at Public Knowledge®. He has more than five years of project management or program management experience and more than 10 years of experience with risk identification, risk mitigation, quality assurance, quality control, independent assessment, analysis, writing, editing, performance metrics, quality standards, stakeholder engagement, and software development and implementation projects. When not working, Adam enjoys being outdoors, especially on the water.

West Linn, OR

Since 2005, Eliza has been a management consultant at Public Knowledge®. She has been responsible for the evaluation activities of child welfare programs and has developed, tested, implemented, and managed case reviews and other qualitative data collection instruments. Eliza also conducted analyses to inform practice and conducted continuous quality improvement systems and activities with 15 years of experience working with local, state, and federal child welfare agencies. She received her dual master’s degree in Social Work and Government Affairs from the University of Pennsylvania. Eliza enjoys cooking, hiking, and chasing her toddler when not working.  

Saint Johns, Michigan

Since 2022, Wendy has been a management consultant at Public Knowledge®. Wendy is responsible for providing change and implementation support to child welfare jurisdictions across various project areas, including agency assessment, financing, continuous quality improvement (CQI) practices, and the effective use of data toward achieving sustainable program improvements and outcomes.

Wendy has 25 years of experience working with state and local child welfare agencies, from front-line specialists to statewide leadership. Her experience includes work on behalf of multiple program areas, including child protection, foster care, adoption/guardianship, and juvenile justice.

Wendy received her Master of Social Work from Michigan State University. She enjoys the outdoors, music, and time with family and friends when not working.

Newton, NH

Since 2023, Karen has been a management consultant at Public Knowledge®. Karen is responsible for identifying and delivering client solutions through research, project management, project support, analysis, and communication. Karen has over 20 years of experience in human services management. Karen received her Master’s in Business Administration from Western Governors University. When not working, Karen enjoys kayaking, qi gong, finding peace in nature, and enjoying the chaos of life with kids and a dog. 

Monroe, MI

Since 2023, Taylor has been a management consultant at Public Knowledge®. Taylor is experienced in government legal analysis, interpretation, research, and writing. Taylor also has a background in business management and philanthropic engagement. Taylor received a Juris Doctorate from the University of Toledo School of Law and is a licensed attorney in the state of Florida. Additionally, Taylor is an Intercultural Development Inventory® (IDI) Qualified Administrator. When not working, Taylor enjoys spending time with her dogs and weekends at the lake.   

Carson City, NV

Since 2015, Alicia has been a management consultant at Public Knowledge®. Alicia has over 15 years of experience helping public health agencies manage, improve, understand, and use their data and systems. She uses her data analytics and project management skills, along with her extensive experience in the implementation and certification of Medicaid Enterprise Systems, to manage and support projects ranging from epidemiological analyses of COVID-19 to IV&V support for system modernization.  

Alicia previously served as the Chief Biostatistician for the Nevada State Health Division. Alicia received her BS and MS in mathematics with an emphasis in statistics from the University of Nevada, Reno. When not working, Alicia enjoys camping, skiing, and photography.

Bogart, GA

Since 2021, Lijun has been a management consultant at Public Knowledge®.  Lijun has 18 years of experience conducting policy research to improve the well-being of vulnerable children and their families in the U.S. and other countries. He has worked with various survey and administrative data sources from the child welfare systems of several states to generate research evidence. His research findings have helped inform policy and practice in improving the performance of child welfare agencies and providers in delivering quality services to children and families. Lijun received his Ph.D. in sociology from the University of Chicago. When not working, he enjoys gardening and hiking.    

Southfield, MI

Since 2022, Tracie has been a management consultant at Public Knowledge®. Tracie is a subject matter expert for child welfare projects. She has over 27 years of child welfare experience at both the direct-service and macro levels, including work with Practice Model development and implementation, Team Decision Making, Family Preservation and Reunification, Parent Partner implementation and training, and as a Reviewer (Quality Service Review and Child & Family Service Review). Tracie received her master’s in social work from Eastern Michigan University. When not working, Tracie enjoys spending time with family, friends and her dog, cooking, dancing, and traveling.

Cheyenne, WY

Since 2024, Tristen has worked as the administrative assistant at Public Knowledge® for the Cheyenne office. His responsibilities include office management, communications, document preparation and data entry, project assistance, and overall administrative support to the firm. When not working, Tristen enjoys adventures with his dog, Dexter. Together, they go hiking in the local areas of southern Wyoming and northern Colorado.

Reston, VA

Since 2018, Nancy has been a management consultant at Public Knowledge®. In her time at the firm, she has contracted with Health and Human Services, Administration for Children and Families, Office of Child Support Enforcement, Division of Federal Systems, in Data Access. She is involved in the Paperwork Reduction Act and agreements securing data privacy. Nancy has 32 years of experience providing legal and attorney supervisory services to a state child support enforcement agency.

Nancy was an associate attorney with the Internal Revenue Service for three years. Nancy is also a past president and has been, since 1991, a board member of ERICSA. She is a native Northern Virginian and resides with Trixie, a tuxedo cat, and Ricky, a sable ferret.       

Pittsboro, NC

Crystal Dalmasso joined Public Knowledge® in 2023 and has been a client success consultant since 2024. Crystal is responsible for engagement expansion throughout the East region. Crystal is responsible for project support, facilitation, and training curriculum design. Crystal received her Master of Arts in Communication from Wichita State University. When not working, Crystal enjoys experiencing new places, especially when traveling with her family. 

Cheyenne, WY

Since 2023, Lindsey has been a management consultant at Public Knowledge®. Lindsey has a background in education and administration. Lindsey received her BS in family and consumer sciences from the University of Wyoming. Lindsey enjoys yoga and spending time with her husband, two kids, three dogs, and two bearded dragons. 

Pinehurst, NC

Since 2023, Leigha has been a proposal coordinator at Public Knowledge®. She is responsible for reviewing requests for proposals and maintaining resumes. Leigha received her master’s in library and information science from Valdosta State University. When not working, Leigha enjoys reading, gaming, and spending time with her family. 

Cheyenne, WY

Since 2023, Katie has been a management consultant at Public Knowledge®. Katie has over a decade of experience in education, administration, government, and policy. As a former curriculum administrator for Wyoming’s largest school district, Katie has led change management processes and program implementation. Katie is a project manager and a project management officer for Health and Medicaid projects in Wyoming and Colorado. She leads change management and stakeholder engagement on projects in Wyoming for the Department of Health and the Department of Family Services. Katie holds a bachelor’s in Elementary Education from the University of Wyoming, a master’s in educational leadership and administration, and a master’s in curriculum and instruction. She is a certified K-6 educator and K-12 principal. When not working, Katie loves spending time outdoors with her husband and two daughters.

Knoxville, TN

Since 2023, Rebecca has been a management consultant at Public Knowledge®. She has over 15 years of overseeing and managing fiscal operations and specializes in fiscal oversight, strategic financial management, and grant management. When not working, Rebecca enjoys spending time with family and friends, walking, yoga, and working in the yard. 

Los Angeles, CA

Matteo joined Public Knowledge® in 2023 and has been a client success consultant since 2024. Matteo is responsible for engagement expansion throughout the Southwest region, focusing on California, Nevada, Utah, and Arizona. When not working, Matteo enjoys rock climbing, reading, and spending time with friends and family.

Winston-Salem, NC

Since 2023, Melba has been a management consultant at Public Knowledge®. She has over 20 years of expertise in child welfare, older adult public-private guardianship, juvenile justice, and healthcare consulting for the state government in Florida, Tennessee, and North Carolina, including the U.S. Department of Health and Human Services, Office of Juvenile Justice and Delinquency Prevention, and Centers for Medicare and Medicaid Services. 

Fort Collins, CO

Since 2022, Alicia has been a management consultant at Public Knowledge®.  Alicia is responsible for tracking project management activities, project control, information analysis, and developing quality deliverables for our clients.  Alicia had over 11 years of higher education before PK.  For four years, she has project managing experience with Night to Shine, a prom for people with special needs sponsored by the Tim Tebow Foundation.  Alicia received her BS in Human Development and Family Studies from Colorado State University.  When not working, Alicia enjoys traveling, being with her family, taking in sports games, and the beach.

Helena, MT

Stephen started as a management consultant at Public Knowledge® in 2022.  Stephen is responsible for projects in Colorado, Montana, Oregon, and Wyoming, with over 20 years of experience working with the public and higher education sectors. Stephen holds doctorates from the University of Oxford and Oklahoma State University, a master’s degree from the London School of Economics, and an MBA from the Quantic Institute. He is a Certified Change Practitioner, a Project Management Professional, a Board-Certified Coach, a Lean Six Sigma Black Belt, a SAFe Agilist, and Certified in Governance of Enterprise Information Technology. When not working, Stephen enjoys making mead and cider.

Cheyenne, WY

Since 2021, RJ has been a proposal coordinator at Public Knowledge®. RJ is responsible for assisting the proposal team, reviewing requests for proposal notifications, and updating the procurement site database. To the Public Knowledge® team, he brings 13 years of experience working in state government workforce programs and nonprofit management. Prior to working at the firm, he served as a program manager for the Wyoming Department of Workforce Services. When not working, RJ enjoys exploring antique stores and breweries.

New Market, MD

Since 2002, Amy has been a management consultant at Public Knowledge®. Amy has 36 years of experience working with child support programs at the local, state, and federal levels. Her areas of expertise include privacy and data access, policy and procedures development, intergovernmental case processing, training, business process re-engineering, and change management.

Amy is an active child support advocacy community member and an ERICSA board member. Amy received her J.D. degree from Indiana University and is a trained mediator. When not working, Amy enjoys traveling, cooking (and eating), and playing Mahjong.

Clayton, NC

Since 2023, Brittany has been a management consultant at Public Knowledge®. Brittany is responsible for procurement, contracts, grants, and compliance. She is the project manager and subject matter expert for the North Carolina Department of Health and Human Services Electronic Health Records procurement project. Brittany has over 20 years of experience developing and implementing policies and procedures, overseeing procurement processes, and providing guidance and technical assistance to staff and executive management. Brittany received her bachelor’s degree from the Rochester Institute of Technology and recently became an official Prosci Certified Change Management Practitioner. When not working, Brittany enjoys spending time with her family, traveling, working out, and boutique shopping.  

Lake Zurich, IL

Since 2023, Audrey has been a management consultant at Public Knowledge®. Audrey has experience in data analysis, facilitation, business process redesign, policy analysis, and program development. In addition, Audrey has her master’s in public administration from the University of Washington and is a Certified ScrumMaster (CSM). When not working, Audrey enjoys hiking/backpacking, trail running, and pretending to golf with her husband.

Charlotte, NC

Since 2021, Kassie has been the Senior Vice President, Business Development at Public Knowledge®. She has trained and facilitated communication strategies during her career, action-planned and executed change management, and performed visioning and strategy. Overall, Kassie has managed more than two dozen projects. She has more than 20 years of experience with the workforce, leadership, and senior leadership development and training.

Kassie received her Bachelor of Arts in communications from the University of Colorado Boulder and is a certified project management professional and certified Prosci® organizational change management practitioner. Kassie trained in Technology of Participation group facilitation methods through the Institute of Cultural Affairs.

Olympia, WA

Since 2015, Jill has been a management consultant at Public Knowledge®. Jill has managed projects for the Oregon Department of Transportation, Washington Department of Licensing, and Colorado Department of Corrections. She has been an organizational change management (OCM) subject matter expert for assignments in Washington, Oklahoma, and Mississippi and a quality assurance analyst for several Oregon projects. Jill has over 25 years of experience working with the public sector in communications and OCM. Jill is certified in Prosci® organizational change management and IDEO’s advanced human-centered design thinking and is a graduate of the Northwest Public Health Leadership Institute. Jill enjoys baking, watching movies, and spending time with her family when not working.

Daphne, AL 

Since 2022, Will has been the Senior Vice President of Delivery at Public Knowledge®, formerly serving as the Co-Vice President for Region 1. He has been responsible for business development efforts to assist state and local child welfare and human services agencies throughout his career. Will assist clients with a better understanding of the effectiveness of their programs and how best to implement needed improvements in their practice, policies, and procedures. He has 28 years of public sector child welfare and human services experience on the local, state, and federal levels. Will received his master’s degree in social work from the University of Alabama.

Cheyenne, WY

Since 2024, Jennifer has been a business development manager for Public Knowledge®. Jennifer is responsible for establishing and maintaining client relationships within the Mountain West Region, focusing on Arizona, Hawaii, Idaho, Montana, Utah, and Wyoming. When not working, Jennifer enjoys playing tennis and pickleball, golfing, hiking, camping, and spending time with her family and dogs.

Charlotte, NC

Since 2023, Amanda has been a management consultant at Public Knowledge®, responsible for identifying solutions, managing projects, and providing technical expertise around human services programs. She brings experience leading human services programs for local and state governments in Massachusetts. Amanda holds a Bachelor of Science in Public Health and a Master of Business Administration in Healthcare Management. She is also a certified Project Management Professional. When not working, she enjoys creating artwork and exploring nature.

Eugene, OR

Since 2022, Camilla has been a management consultant at Public Knowledge®. She has more than a decade of leading and guiding staff and organizations in compliance and meeting regulatory guidelines. Additionally, Camilla has extensive experience driving initiatives in cross-functional collaboration with internal and external stakeholders. Through her proven project management and coordination abilities, Camilla thrives in coordination efforts for agencies and organizations of all sizes, meeting deadlines and objectives within complex environments. Camilla received her Doctorate of Jurisprudence from the University of Oregon School of Law. When not working, Camilla enjoys almost anything outdoors, travel, sunshine, and embracing the chaos of raising a family. 

Cheyenne, WY  

Since 2022, Brenna has been a management consultant at Public Knowledge®. Brenna is responsible for creating and monitoring project schedules, managing project budgets, internal team management, and stakeholder engagement. She focuses on education policy, curriculum development, and project management. Brenna received her BA in Elementary Education and K-12 English as a Second Language from the University of Wyoming. When not working, Brenna enjoys spending time with her family and cats, reading, hiking, and competing in bodybuilding competitions.        

Buffalo, NY

Since 2023, Sarah has been a management consultant at Public Knowledge®. Sarah is responsible for supporting clients by providing independent verification and validation. Her previous role at the Grand Junction Regional Center involved supervising direct care employees, creating strategic professional development and leadership opportunities, and developing the agency’s emergency response program per CMS regulations. Sarah received her master’s in Education Leadership and Public Administration from Colorado Mesa University and Adams State. When not working, Sarah enjoys horseback riding and being mercilessly teased by her two teenage boys. 

Lakewood, NJ

Since August 2019, Debbie has been a management consultant at Public Knowledge®. Debbie has 30 years of technology experience working in the public and private sectors. She is the IV&V Lead for the South Carolina Replacement Medicaid Management Information System (RMMIS). Debbie is a frequent speaker and moderator at national Medicaid conferences and served as Chair of the Public Sector Technology Group (PSTG) Agile Best Practices Committee from 2018 – to 2021.

Debbie holds a master’s degree in Software Engineering from West Virginia University and is certified by the Global Association of Quality Management as a Certified Project Director (CPD). Debbie has expertise in health and human services, higher education, program/project management, and Enterprise Project Management Office (EPMO) development. In addition, Debbie holds certifications in Lean Six Sigma Green Belt from the University of Southern Maine and in the IT Infrastructure Library (ITIL® v3 Foundation) by AXELOS Global Best Practice. Debbie enjoys spending time with family and friends, traveling, photography, and reading when not working.

Washington, DC 

Since 2021, Pam has been the program’s technical writer for proposals at Public Knowledge®. She is responsible for research and writing to develop proposal responses for human services programs, including review, editing, formatting, and collaboration with the entire proposal team. She has more than 15 years of experience working with proposals and production processes and more than 30 years of writing, editing, desktop design, and other aspects of publishing.

Pamela has published and provided translation and marketing services for children’s and university publishing house divisions. Pamela received her B.A. in Humanities from New College and spoke Italian, Spanish, and French. Pamela enjoys swimming, yoga, vegetarian cooking, artwork, and reading when not working. 

Laramie, WY

Since 2023, Hali has been a management consultant at Public Knowledge®. Hali has seven years of experience in leadership and communication and is highly experienced in curriculum development. Hali received her MA in Higher Education Administration from the University of Wyoming. When not working, Hali enjoys reading, spending time with her golden retrievers, traveling, and making memories with friends. 

Ewing, NJ

Since 2023, Tony has been a management consultant at Public Knowledge®. Tony has over 20 years of experience in the human and social services field and is a subject matter expert in workforce development and leadership coaching. Tony received his master’s in human services degree from Lincoln University. When not working, Tony enjoys working out, watching Pittsburgh Steelers football, and traveling with his wife and three sons. 

Saginaw, MI

Since 2023, Monique has been a management consultant at Public Knowledge®.  Monique has over 18 years of public sector child welfare experience in various program areas: child protective services, foster care, prevention, juvenile justice, and economic stability. Monique received her Master of Administration from Central Michigan University and is a Certified Scrum Master. When not working, Monique enjoys spending time with her family, traveling, and shopping. 

Denver, Colorado

Lindsey has been an Office Supervisor at Public Knowledge® since 2024, starting with the firm in 2022. Lindsey is responsible for sharing administrative support with the delivery and leadership teams. Lindsey received her master’s degree in Learning and Technology from Western Governors University. When not working, Lindsey enjoys being outdoors with her Mini Aussie, spending time with family, crafting, and skiing.

Saltillo, MS

Since 2018, Tracy has been a management consultant at Public Knowledge®. Tracy is responsible as the project manager for the North Carolina Department of Health and Human Services Comprehensive Child Welfare Reform project. She also serves as an implementation specialist with the Capacity Building Center for States for the Strengthening Child Welfare Services grant in Washington.   

Tracy has over 30 years of experience in child welfare and spent 28 years with the Mississippi public child welfare agency. She received her MSW from the University of Southern Mississippi and is a licensed social worker. When not working, Tracy enjoys reading, singing, and spending time with her family.    

Jacksonville, FL

Since 2023, Donald has been a management consultant at Public Knowledge®. Donald is experienced in budgeting, financial reporting, data analysis, and procurement. He has over eight years of management and leadership experience in the public and private sectors. Donald received his MBA from Gardner-Webb University. When not working, Donald enjoys spending time with family, trying new restaurants, cheering for the Jacksonville Jaguars (his home team), and traveling. 

Chariton, IA

Since 2023, Alicia has been the marketing coordinator at Public Knowledge®.  Alicia supports the Marketing Team to innovate and strengthen PK’s market and brand awareness and is responsible for vendor relations for business development and promotional activities. Alicia received her master’s in marketing from the University of Colorado Denver. She is a Certified Digital Marketing Professional. When not working, Alicia enjoys reading fantasy novels, creative writing (mostly poetry), and spending time with her two boys and husband. 

Georgetown, TX

Since 2024, Glenda has been the Vice President of the Federal Sector for Public Knowledge®. Previously, Glenda served as the Regional Vice President since 2014. Glenda has over 35 years of public sector child welfare experience in various program areas; eligibility services, child protection, family preservation, foster care, and adoption. Before joining Public Knowledge®, Glenda served as the Associate Commissioner of Eligibility Operations for Texas, managing 9,300 statewide staff in 251 locations, and providing economic support.

Glenda’s past work experiences have concentrated on voluntary prevention programs, child welfare, social services functions, frontline workers, frontline supervision, mid-level management, senior administration, and organizational change management. Glenda has served as a management consultant in assessment, change, development, technical assistance, mentoring, staff development, and direct child welfare delivery. Glenda holds a master’s degree in social work from The University of Georgia and has completed significant coursework towards a Ph.D. in Social Work.

Cheyenne, WY

Since 2020, Stephanie has been the Marketing Director at Public Knowledge®.  Stephanie is responsible for the firm’s marketing approach, communication channels management, and branding quality, with 11 years of experience working with marketing across various business sectors. Stephanie received her Master of Business Administration with a focus on marketing management from Colorado State University. She is a Certified Digital Marketing Professional. She is also certified in the Institute of Organization Management and Talent Pipeline Management and is now part of the US Chamber of Commerce Institute faculty. Stephanie enjoys traveling, remodeling homes, and anything creative when not working.

Rock Hill, SC

Since 2023, Yolanda has been a management consultant at Public Knowledge®. Yolanda is responsible for curriculum development and training. Yolanda received her master’s in human behavior and conflict management from Columbia College and has over 20 years of experience in education, curriculum design, and project management. When not working, Yolanda enjoys operating her e-commerce site, traveling, and spending time with her family. 

Olympia, WA

Since 2013, Elizabeth has been a management consultant for Public Knowledge®, where she is a subject matter expert on child support fiscal management issues, statutory compliance, and legislative analysis. Elizabeth has more than 30 years of experience in the child support program, working in field operations, policy, legal, and legislative analysis for public and private sectors. Her past work includes working for Washington State’s child support program and serving as chief of a program’s IT office, overseeing 70 staff members of the statewide child support enforcement system.

She has been a lead author of federal policy guidance and training for the distribution requirements under the Deficit Reduction Act of 2005 and Tribal child support distribution. Elizabeth holds a B.A. from Whitman College, M.S. from Western Washington University, and J.D. from Seattle University School of Law. She is also a certified PMP.

Pittsburgh, PA

Since 2023, Jeffrey has been a proposal writer at Public Knowledge®. He is responsible for research and writing to develop proposal responses in support of health and human services programs. Jeffrey received his master’s in arts management from Carnegie Mellon University and has over 20 years of professional experience in performing arts production, management consulting, and government. When not working, Jeffrey enjoys spending time with family and friends, traveling, and tending to his ever-growing assortment of plant babies.

Henderson, NV 

Since 2022, Connie has been a management consultant at Public Knowledge®. Connie is responsible for many aspects of project management based on professional work experience in non-profit education/administration and volunteer humanitarian assistance for over 20 years. Connie received her Master’s in Leadership from Grand Canyon University. When not working, Connie is an amateur photographer who enjoys traveling, writing children’s stories, and listening to international music while she is working. Why? The words do not distract her because she does not speak the language! 

Cheyenne, WY

Since 2021, Stacey has been the President of Public Knowledge®. Stacey is responsible for providing overall direction and leadership for Public Knowledge®, with 20 years of experience working within governmental agencies, educational institutions, and non-profit organizations. She also has extensive experience in training development and implementation, leadership assessments and coaching; organizational change management; and organizational development. Stacey received her Juris Doctorate from the University of Wyoming and is a certified child welfare law specialist (CWLS) and Project Management Institute (PMI) project management professional (PMP).

Denver, CO

Obed joined Public Knowledge® in 2023 and has been a client success consultant since 2024. His past experience includes market research and portfolio management. Obed received his MBA from the University of Denver. When not working, Obed enjoys hiking, watching sports, and traveling domestically and internationally. 

Northfield, NJ

Since 2023, Melissa Murphy has been a management consultant at Public Knowledge®. She is experienced in strategic planning, evaluation, and training and development. She is also a subject matter expert on social determinants of health, and factors contributing to a child’s quality and length of life. Melissa received her MSW from Temple University and her MPH at the Medical College of Wisconsin. When not working, Melissa enjoys the challenge of triathlon and the adventure of traveling. 

Silver Spring, MD

Since 2021, Eric has been a management consultant at Public Knowledge®. Specializing in training development and instructional design for health and human services, he has a strong focus on integrating eLearning and virtual delivery into larger training implementation models. Starting with the Center for the Support of Families in 2013, he has worked on child welfare and child support projects at State and Federal levels for 10 years, creating digital training to reinforce the best practices of frontline workers in tandem with supplemental training designed to help their supervisors and leaders better coach, mentor, and support them. With over 20 years of design experience, Eric brings his creativity, passion, and empathy to training development. His goal is always to design and produce engaging, interactive eLearning deliverables and virtual work simulations that are trauma-informed allowing users a safe space to learn and make mistakes. When not working, Eric enjoys art, literature, and getting outside.

Glenview, IL

Since 2015, Joan has been a management consultant at Public Knowledge®. Joan is responsible for providing change and implementation support to child welfare jurisdictions across a variety of project areas, including agency assessment, federal and state strategic planning, agency accreditation, continuous quality improvement (CQI) practices, and the effective use of data towards the achievement of sustainable program improvements and outcomes.

Joan has over 30 years of experience working with state and local child welfare agencies and currently serves as an implementation specialist and national authority in CQI for the Capacity Building Center for States. She received her Master of Arts from the University of Chicago’s School of Social Service Administration. When not working, Joan enjoys cycling, traveling, and enjoying time with family and friends.

Cedarburg, WI 

Since 2023, Lindsay has been the Industry Practice Director for Child Welfare at Public Knowledge®. Lindsay is a subject matter expert for child welfare projects and is the project manager of the North Carolina Department of Health and Human Services Child Welfare Pre-Service Training Redesign Project. She has over 13 years of child welfare experience working with state and local agencies, foster care programs, strategic planning, change and implementation support, data analysis, and direct practice experience with children and families. Lindsay received her master’s in social work from the University of Wisconsin-Madison and is certified as a social worker. She enjoys being active, spending time outside with her family, and traveling when not working.

Denver, CO

Since 2023, Ini has been a management consultant at Public Knowledge®. His previous experience includes IT systems governance, procurement, security, and risk management and analysis. Ini received his master’s degree from the University of Denver. When not working, Ini enjoys playing and watching sports. 

Washington, NJ

Since 2021, Katie has been a management consultant at Public Knowledge®. She previously worked as a legal consultant, where she was responsible for research and writing involving child support. Katie has five years of extensive legal research and writing experience, primarily in family law, and two years of experience as a management analyst at the Delaware Department of Justice. Katie received her Juris Doctor degree from Delaware Law School and a Bachelor’s degree in Sociology from Moravian College. When not working, Katie enjoys reading and spending time with her family.

Seattle, WA

Since 2023, Sahil has been a management consultant at Public Knowledge®. Sahil is experienced in business analysis, requirements analysis, agile methodologies, program management, and the integration of business and technical priorities. When not working, Sahil is living and dying with every inning of Seattle Mariners baseball, every down of Seattle Seahawks and Oregon State Beavers football, and every turn of the pedal of his road bike. 

Mt. Carbon, WV

Since 2022, David has been a Business Development Manager at Public Knowledge®. He is responsible for the sales and marketing of PK solutions in our targeted markets. David received his MBA from California Pacific University. When not working, David enjoys time with his wife, children, and grandchildren, hiking, canoeing, camping, and community service.

Denver, CO

Since 2022, Ron has been the Systems Practice Director at Public Knowledge®. Ron is the Systems Practice Director at Public Knowledge® and has led multiple internal communities of practice related to Medicaid, Healthcare, and System Certification.

As a consultant, he has been a project manager on multiple Colorado Department of Health Care Policy and Financing procurement projects. He has held leadership positions on the Nevada MMIS Replacement, Wyoming WYFI Certification, Montana MPATH IV&V, Minnesota Modernization IV&V, and South Carolina MMIS IV&V projects.

Ron has over 25 years of experience working with state agencies, public assistance programs, and Medicaid systems. Ron has an extensive background in project management and large-scale system development, integration, and deployment. Ron is a project management professional (PMP) and has an undergraduate degree in Electrical Engineering and a Master of Business Administration (MBA).

Ron enjoys Rocky Mountain-related outdoor activities, such as hiking, biking, snowboarding, and fishing.

Clemson, SC

Since 2024, Jana has been a proposal coordinator at Public Knowledge®. She is responsible for supporting the Proposal Team and development process, maintaining resumes, and reviewing requests for proposal notifications. Her experience includes curriculum development, project management, writing, and quality assurance. Jana holds master’s degrees in organizational management and online learning. She is a Certified Associate in Project Management, Certified ScrumMaster, and Change Management Specialist. Formerly a full-time traveler, Jana now enjoys being close to home, volunteering, and spending time in nature with her rescue dogs.

Atlanta, GA

Since 2023, Christina has been a management consultant at Public Knowledge®. She is a national expert and media spokesperson regarding the needs of system-involved youth, including migrant youth and LGBTQ youth. Additionally, Christina is skilled in strategic planning and coaching. Christina received her bachelor’s from Furman University and her J.D. from Fordham University. When not working, Christina enjoys running, painting, photography, and enjoying time with her husband and her toughest bosses, her 7-year-old and 4-year-old sons. 

Jackson, MS

Since 2016, Chris has been a management consultant at Public Knowledge®. Chris is responsible as the senior technical analyst for IV&V services for the South Carolina Member Management Replacement Project (MMRP), focusing on the enterprise. Chris has over 12 years of experience working in and for state government agencies and more than 20 decades working in the IT industry. Chris received his BSBA in management information systems from Southern Mississippi University and is a certified Sitecore developer. Chris enjoys playing guitar and participating in Miracle League baseball with special needs children when not working.

Concord, NC

Since 2023, Linda has been a management consultant at Public Knowledge®. Linda is responsible for spearheading research efforts to gather information for projects and propose creative solutions. To the firm, Linda brings over 20 years of experience as a child support professional. She seeks collaborative opportunities to work with project managers and team members to support project administration, time management, and budgeting. When not working, Linda enjoys reading, jigsaw puzzles, spending time with her family, and writing her first novel. 

Indianapolis, IN

Since 2024, David has been the sales team manager at Public Knowledge®. He has more than 20 years of experience in solutions-based sales and sales team management. David works closely with his sales team to provide custom solutions to our partner stakeholders and agencies. David is a graduate of Purdue University and is a veteran serving nine years in the Army National Guard. When not at work enjoys family time, attending college football and basketball games, and a good bourbon.

Stockton, UT

Since 2023, Matt has been the Child Support Industry Practice Director at Public Knowledge®. Matt is a child support subject matter expert with deep knowledge of family-centered child support policies, employment programs, and behavioral economics. Matt has experience working with county, state, and tribal child support programs, providing each with program design, development, and evaluation assistance. Matt received his bachelor’s degree in Public Affairs from Washington State University. When not working, Matt enjoys exploring the nearby desert, mountains, and local treasures with his wife and two kids.

Placerville, CA

Since 2023, Crystal has been a proposal coordinator at Public Knowledge®. Crystal is responsible for supporting the Proposal Team and reviewing requests for proposal notifications. To the Public Knowledge® team, Crystal brings 15 years of administrative and database experience. When not working, Crystal can be found on scaffolding, painting large-scale murals for her community, or playing instruments with her teenage sons.

Somerville, NJ 

Since 2018, Mia has been a management consultant at Public Knowledge®.  Mia is responsible for developing and implementing high-quality training and professional development for human services professionals using the latest trends and technologies to support instructor-led training, web-based training (WBT), professional development training, technical assistance, and coaching. She has an established reputation in training, curriculum development, and program evaluation, with more than 25 years of corporate and non-profit experience.

Mia also presents at conferences and policy forums locally and nationally, is a charter member of the National Child Support Enforcement Association NCSEA U Committee, and serves as a Public Member of the New Jersey Board of Licensed Marriage and Family Therapists. She is a graduate of Montclair State University and holds certifications in Project Management, Help Desk Management, and Non-Profit and Public Management. When not working, Mia enjoys music, traveling, cooking, and spending time with her family.

Houston, TX

Since 2023, Asem has been a media artist and graphic designer at Public Knowledge®. He is responsible for helping produce high-quality learning courses and visual content. When not working, Asem finds joy in painting, appreciating jazz music, and exploring estate sales. 

Lenexa, KS

Since 2023, Daniel has been a management consultant at Public Knowledge®. Daniel is experienced in system configuration, workflow optimization, and project management and has backgrounds in healthcare information technology, electronic health records (EHR) systems, and public health. Daniel received his bachelor’s degree from Baylor University and a master’s in public health from Drexel University. When not working, Daniel enjoys traveling, exercising, and exploring new restaurants. 

Atlanta, GA

Since 2022, Lamar has been the East Regional Vice President at Public Knowledge®. Lamar has joined teams engaged with reformative work in Mississippi, Arkansas, and North Carolina, coaching child welfare leaders on best practices and systems change. Lamar is a child welfare practitioner and leader with more than 20 years of experience in state government in New Jersey and Georgia. He has served as the DeKalb County director and state well-being services director for the Georgia Division of Family and Children Services. Lamar has also attained his Hogan Assessment Certification.

Lamar’s core personal and professional belief is that family is sacred. He is passionate about working with state, local, and national agencies to achieve positive outcomes for children and families. When not working, Lamar enjoys creative writing and cooking.

Issaquah, WA

Since 2022, Susan has been a management consultant at Public Knowledge®.  Susan is responsible for building client relationships, project management, data analyses, research, and drafting deliverables.  With 20 years of experience in public child welfare, Susan has worked hands-on with state and local child welfare agencies, court systems, and tribes to develop data capacity and better access to information to improve outcomes for families.  After spending more than a decade building the data advocacy team at Casey Family Programs, Susan began working at a prominent Bay Area food bank, forming their work on impact and evaluation, and serving as part of the leadership team.  She received her Ph.D. from the University of Chicago and her MSW from the University of Washington.  Susan enjoys spending time outside, vacationing with her adult children, and playing (bad) golf when not working.

Denver, CO

Since 2023, Brigitte has been a management consultant at Public Knowledge®. Brigitte is responsible for internal schedule management, document processing, budget management, and quality assurance. Brigitte received her bachelor’s in economics from the University of Colorado Boulder. When not working, Brigitte enjoys lifting heavy things and hanging out with her pug. 

Long Beach, MS

Since 2023, Lisa has been a management consultant at Public Knowledge®.  She has experience designing, developing, and implementing evidence-based, trauma-competent programs and service line expansions across various settings. Lisa received her master’s in social work from the University of Alabama.  When not working, Lisa enjoys camping with her family in their RV, going to the beach, and enjoying the festivities on the MS Gulf Coast. 

Greater Phoenix Area

Since 2022, Naomi has been the Vice President for Management Consulting Services at Public Knowledge®. She has previously served as a management consultant since 2000. In this role, she provides, supports, and fosters service delivery to our clients. In her career, Naomi has supported state governmental agencies engaged in planning and implementing federal and state health and human services programs. She consistently seeks to understand the significant picture context and the “why” of every situation. She is skilled in strategic planning and assessing organizational needs for large system projects, analyzing and facilitating stakeholder input and priorities to gain consensus, using research to collect data for decision making, and leading project teams to deliver services.  

In addition to her management consulting work, Naomi oversaw and developed training programs for two organizations, including a state health plan. Naomi has a master’s degree in Business Administration from the University of Illinois.

Lacey, WA

Since 2024, Katherine has been the Vice President at Public Knowledge®. Previously Katherine served as the Regional Vice President for three years. Katherine supports California, Nevada, Arizona, New Mexico, Texas, Oklahoma, Oregon, Hawaii, Guam, and National Child Support teams. With 26 years of experience working as a veteran policy and operations analyst, she has been involved in social service programs in the public and private sectors since the 80s and was a crucial player in the federal efforts to analyze and implement strategies to ensure child support compliance with the Affordable Care Act. Katherine received her master’s degree in public administration from Evergreen State College.

Asheville, NC

Since 2023, Allison has been a management consultant at Public Knowledge®. Allison has 19 years of experience in complex social systems, focusing on child welfare and integrating trauma-responsive practices into everyday operations. Allison is skilled at supporting transformational capacity building, promoting relational leadership, and facilitating holistic strategic planning. Allison received her Bachelor of Social Work from Appalachian State University. When not working, Allison enjoys puzzles, escape rooms, and tending to her plants. 

Since 2024, Jonell has been a management consultant at Public Knowledge®. She has over 25 years of experience working in the child support program, including background as a child support case manager and an operations administrator. Additionally, Jonell is a veteran of the United States Air Force. When not working, Jonell enjoys time with her family, and anything involved with the outdoors by the water. 

Franklin, TN

Since 2019, Doug has been a management consultant at Public Knowledge®. He brings over 30 years of child welfare financing experience to Public Knowledge. He spent the last seven years as the Assistant Commissioner of Finance and Budget for the Tennessee Department of Children Services. Doug oversaw all financial operations of the agency’s one-billion-dollar budget.   

Doug is currently overseeing Public Knowledge®’s financing work in South Carolina, Mississippi, North Carolina, and Missouri. He received his MS from Truman State University (formerly) Northeast Missouri State University). Doug lives in Franklin, TN, and when not working, he enjoys playing golf and attending Belmont University basketball games with his family.

Durham, NC

Since 2023, Kate has been a management consultant at Public Knowledge®. Her background is in mental health, project management, and program administration. Kate received her undergraduate degree from Michigan State University, her master’s degree from the University of North Carolina at Greensboro, and also has PMP certification. When not working, Kate enjoys working on jigsaw puzzles with her wife, Annette (with help from their three cats), making paper crafts, and serving as the in-house amateur meteorologist. 

Helena, MT

Since 2023, Bree has been the West Regional Vice President at Public Knowledge®. As a PMP and a Prosci-certified Change Practitioner, she focuses on the people aspects of projects. She is a facilitator and strategic planner with previous experience in education. Regardless of whether she is providing OCM or QA services, Bree’s focus is on providing actionable information and recommendations and communicating these effectively. She holds master’s and bachelor’s degrees in education and public relations. Bree enjoys writing, reading, hiking, and chasing her twin daughters around their Montana home.   

Boise, ID

Since 2022, Allison has been the Programs Implementation and Evaluation Practice Director at Public Knowledge®.  Allison is responsible for building client relationships, project management, data analyses, research, and drafting deliverables. She has 18 years of experience working with state and local child welfare agencies and juvenile court systems and direct experience working with youth and families experiencing the child welfare system. 

Allison received her master’s degree in Counseling from the University of Wisconsin-Madison, is a Certified ToP Facilitator, and is a certified Project Management Practitioner. Allison enjoys getting outside, working out, and traveling when not working. 

Raleigh, NC 

Since 2023, Colin has been the Health and Medicaid Industry Director at Public Knowledge®, having worked with the firm since 2009.  Colin provides IV&V services for the Pennsylvania MMIS Modernization project. Colin has over 12 years of experience performing test management for large projects and four years of experience supplying IV&V for state projects.  

Colin received his degree from Colorado State University and is a certified Project Management Professional and Certified ScrumMaster. When not working, Colin enjoys being outdoors and traveling.    

Portage, MI

Since 2023, Tracy Wilke has been a management consultant at Public Knowledge®. Tracy received her MSW from the University of Oklahoma, with a focus on macro social work, administration, and community organizing. She has 15 years of experience in coaching and facilitation. When not working, Tracy enjoys laughing, telling stories, trying new recipes, making clothes, writing, hiking with her dogs and family, and dancing at live music events. 

Springfield, TN

Since 1996, Jeff has been a management consultant for Public Knowledge®.  Jeff has held prior positions with Tennessee’s Department of Children’s Services. His most recent responsibilities included acting as the director of placement and provider services for 13 years. As recently as May of 2020, they were the director of contracts and procurement with Tennessee DCS. Jeff lives in Springfield, TN, and when not working, he enjoys playing golf and spending time with his children and grandchildren.